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Sean was fantastic! He explained everything clearly and made sure we were on the same page throughout the process. Overall a great experience from start to finish. We will absolutely be using Sean again for any future electrical needs!
After dealing with flickering lights/outages for a few days, opening about 7 tickets, and making countless phone calls, I got to a point breaking point with ComEd.
That’s when I reached out to Sapphire Electric and worked directly with Daniel and honestly, that made all the difference.
They were extremely responsive. I called late at night 12:30 p.m and they picked up right away. They scheduled me for an early appointment the next morning.
Daniel showed up on time, quickly diagnosed the issue, and made sure I understood everything throughout the entire process. He clearly explained that the problem was on ComEd’s... read full review
Sean the Electrician was supremely professional and competent, quickly assessing our electrical problem and then providing a solid and relatively prompt solution. I was concerned that the repair would involve running new lines and added expenses but that was not the case. I also appreciated Sean’s explanations and patience as he allowed me to shadow his work and ask questions. Most importantly, my wife and I are able to sleep peacefully now, with this nagging circuit problem finally and safely resolved.