OSF OnCall Urgent Care provides courteous and attentive service. Patients are seen promptly and made to feel comfortable and taken care of. The staff, including nurses and physicians, are knowledgeable, helpful, and informative. Many patients have had positive experiences, citing thorough exams and friendly providers. The front desk staff can sometimes be annoying, but the medical team’s professionalism and friendly attitude make up for it. Patients especially appreciate quick visits, with some in and out in about 35 minutes. The office is very clean, and staff members like Kia and Kaily are praised for their professionalism and kindness. Overall, OSF OnCall Urgent Care offers great service, with some room for improvement at the front desk. Patients highly recommend this urgent care clinic for their medical needs.
I was extremely happy with they provide me and my little one. I brought my daughter in because she had been congested and coughing. They took great care with her and made sure she was comfortable when they examined her. I will definitely utilize the location on 76th and cicero again if needed.
My nurse and medical assistant was amazing the lady that checked me in was super annoying but the service from the medical staff over Shadowed that I’ll be back thanks the awesome care
I went in and out in about 35 minutes.
Front desk staff was very professional.
The nurse (Kaily) hope I am spelling it right , provided prompt service, professional and friendly.