Music Direct

Sep 2023

I’ve bought from them locally a number of times going back over a decade when I purchased a b-stock VPI turntable from them. They helped me set it up, even carried it to my car. Very attentive for a “mail order” place. They’re fixtures in the local audio scene and it’s nice to see a big online player that’s not predatory towards the local brick and mortar competition. Good people run the place.

Sep 2023

I live in NYC and in Spring 2021, I wanted to buy some new stereo equipment, but the pandemic restrictions against local businesses made this nearly impossible to do in person, so I placed an order online with Music Direct, which is in Chicago. I purchased a preamp and amp, which arrived quickly. A little over two years later, In the summer of 2023, the amplifier developed a problem. The warranty was still in effect and Music Direct took care of it. The unit was returned to me in perfect working order, and I'm very satisfied. I would purchase from Music Direct again, as the experience was very positive.

Sep 2023

I placed an order and forgot to enter the promo code so I called customer service and Mikha was AWESOME, very friendly and helpful. Shout out to Mikha for her help. UPDATE... I received my speakers today decided to buy open box to save money and I couldn't be happier they are FLAWLESS not a single scratch or imperfection . This will be my go to place from now on