About Tesla Service Chicago-Elston
Reviews for Tesla Service Chicago-Elston
Write a reviewHours
Monday: 7AM - 4PM
Tuesday: 7AM - 4PM
Wednesday: 7AM - 4PM
Thursday: 7AM - 4PM
Friday: 7AM - 4PM
Saturday: ClosedSunday: Closed
Tesla Service Center is known for its tech-savvy approach and efficient service. Customers appreciate the easy drop-off process and effective communication through the app. The staff are friendly, informative, and provide honest recommendations without pressure. Many find the service fast and convenient, with the added benefit of nearby food options. Overall, Tesla Service Center offers a positive experience, standing out from typical car dealership encounters.
I want to share a heartfelt thank-you to the Tesla Service Center on Elston and especially Service Manager Kevin Dowling.
I came in as a walk-in with two passenger-side tires torn on the sidewall after hitting a pothole—in the middle of a brutal Chicago cold snap (we’ve been dealing with negative 20-degree temperatures). I had no appointment, but Kevin treated it like what it was: a genuine safety issue. He accepted me immediately and got the team moving when I really needed help.
The Elston team truly went above and beyond. They didn’t just replace the two damaged tires—they also rotated the tires, replaced my windshield wipers, and even cleaned...read full review
Really great service even when they are overwhelmed and very busy. Always grateful. Wish they had enough loaners but luckily my routine maintenance was done within 2 hours early this morning. Pretty sour on Elon but these guys give me hope for the company and its future.
I recently had the pleasure of interacting with the customer service team at tesla service on elston. The employees were absolutely professional and incredibly helpful. Their dedication to providing excellent service was truly commendable. I felt valued and well taken care of throughout my interaction. I highly recommend Tesla for their outstanding customer service.