Reviews for John Ro
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Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 2 - 6PM
Sunday: Closed
Tips
by appointment only
Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 2 - 6PM
Sunday: Closed
by appointment only
There were four of us applying for the ITIN. Two received it, but two were rejected because he made a mistake while filling out the application and isn't responding. I wouldn’t recommend him. Run for your life.
I am deeply disappointed that I cannot give this place zero stars. The service was nonexistent, explanations were lacking, and I even had to find and correct mistakes that could have cost me $2000 in the tax return process.
John did not deliver our tax returns this year after confirming multiple times that he would have them completed. March 28, 2024 - "Yes we can get your taxes done" April 12, 2024 - "Yes, I am planning on getting back to you tonight" April 13, 2024 - No response to our email April 14, 2024 - No response to our email Worst of all, John did not reach out to apologize for not completing our taxes after confirming multiple times that he would deliver. I am sympathetic to him not having a senior tax accountant this year, but failing to communicate prior to April 15 and afterwards is unacceptable. We will not be returning as clients as we don't trust him.