About Gerstein Eye Institute
The Gerstein Eye Institute has been providing comprehensive eye care services for generations of families since 1968. As a state-of-the-art facility, they offer a wide range of treatments, from general exams to advanced surgical procedures, including cataract, refractive, ICL, glaucoma, diabetes, retinal, and macular degeneration services. Patients appreciate the thorough and personalized care, with staff members taking the time to answer questions and address concerns. The on-site optical center offers a variety of frames, contacts, and supplies. With a focus on patient safety and convenience, the institute is home to the Novamed Surgery Center. Reviews praise the friendly, knowledgeable staff and Dr. Gerstein's exceptional care, with many patients reporting excellent results and recommending the practice to others.
It was around Oct/nov 2022 that I started coming here. My right eye felt irritated for a day or two, and then I woke up in the middle of the night, sobbing, unable to keep my eyes open and incredibly sensitive to light coming in through either eye! I was in so much pain and I could barely even manage to google a place to go. The light from my phone was killing me and I couldn’t make out the characters well, but I did my best and I started calling places at 5, 6 and 7am. Many places told me I needed to have an appointment despite that I was sobbing. Here, they were sympathetic and since I was in so much sudden pain and they could hear it, they told me to come in...read full review
I think that Dr. Gerstein is an excellent doctor, having done 2 cataract surgeries for me. The last time I had my eyes checked, I ordered a new pair of readers. The gentleman told me that they would be in about a week and that he would contact me and mail them to me, as he did with my previous pair. Two weeks went by, and I heard nothing. I called them on Monday and was informed somebody would get back to me the same day. This did not happen. So, I called them three days later and just like magic, all of a sudden he was going to mail them immediately. This is poor customer service by not keeping me informed about the status of my glasses, even though he said he would.
Most doctors/clinics are there to help you with treatment but not with actual healing. At this clinic, the staff and especially Dr. Gerstein are there to restore and heal your vision. I thought I would never be able to live without glasses again, especially driving, but everything changed after the painless eye surgery.
I am overjoyed and happy. Thank you Dr. Gerstein, thank you to the staff. I recommend them to everyone. My family members have already made appointments. Another big THANK YOU!