About Bluemercury
Bluemercury West Loop is a popular destination for beauty enthusiasts. The store is praised for its cleanliness, organization, and wide selection of cosmetics, skincare, makeup, perfume, hair care, and bath and body products. Customers appreciate the knowledgeable and helpful staff, who provide excellent recommendations and create a welcoming atmosphere. Despite the store's busy atmosphere, employees like Emily and Kerry are highlighted for their exceptional customer service and ability to make shoppers feel valued. Bluemercury prioritizes high-quality products over fleeting trends, making it a go-to spot for those seeking premium beauty options.
I had the most amazing experience here!! Emily not only brightened my day with her cheerful personality, but was genuinely excited to do my makeup, and find products that I’ll love. I don’t know what I’m doing when it comes to shopping for, and applying makeup and so It can feel so intimidating to walk into a store and ask what feels like are silly questions, but Emily not only knows her stuff when it comes to skincare and makeup, but made me feel so comfortable to be honest about what I think I would use. It is evident that Emily loves what she does and she made me feel excited and empowered to try my new makeup. Several other employees came by to make sure I was...read full review
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Melissa at BlueMercury in West Loop is truly a gem!
Every time I visit, she welcomes me with a warm smile and goes above and beyond to make my experience special. She’s incredibly knowledgeable and always takes the time to make thoughtful recommendations, ensuring I leave with the products that are just right for me. Her kindness and expertise turn every visit into a personalized experience, and it’s clear she genuinely cares about helping her customers.
Melissa is an absolute asset to BlueMercury, and I couldn’t recommend her more highly! ?
I absolutely love this store. It's clean, organized, and has a great variety of products. I do wish though that they'd carry the BO Parfum so I wouldn't have to go to another Bluemercury location to get it...making it a one stop shop (selfishly for me). Also, when you go in, ask for Cheyenne!!! She is friendly, incredibly knowledgeable and makes fantastic recommendations!