Home Services at The Home Depot

Mar 2023

My Mother went into Home Depot to buy a microwave for me. We were on the phone together along with my son, listening to her talk to the associate. She was happily surprised when she saw the price tag of $298.00. As she was standing there, the associate took off the tags but didn't tell her the price was different. They were checking out, and she found out the price was $498.00. All 3 boxes had tags with the price of $298.00. Having been in customer service for years, I know that's not how it works. Yes, it's a $200.00 difference, which is a large amount, but you go by what the tag amount is. We have spent $$$ at their stores, but no more! Lowe's will be getting my business...read full review

Dec 2022

My reviews on the paint department. I spend thousands of dollars at Home Depot every year. And I buy lots of paint. This one lady in the paint department is always rude and acts like I don't know what I'm talking about. All I do is grab the gallons of paint and tell her what color I want and then I get followed up with 10 questions. Then I even show her labels of the paint I already have and I still get questioned. Makes no sense. I get it if you're a first time painter and you have no idea what you're doing. But you can tell I am not. Recently, she was too busy, talking drama with another coworker to help me effectively. She acted like she is working at the DMV. Like...read full review

Dec 2022

Forget It If You Are Female Tool Rental & Pro Desk = -0% Store Managers (NOT Tool Rental Manager) = 100% I am a women contractor, Div 7, 8,10 who recently had power tools stolen, including the specific drill needed for a home project. I called Home Depot to reserve a drill, was told 2 were available & went to the store. Initially I was ignored by 2 Home Depot employees at the Tool Rental desk. When I finally got someone to talk to me, I was rudely interrogated as to why I wanted to rent a specific drill, what was I going to do with it, & what size drill & drill did I need ? I explained that I had called asking for the specific drill & was told that there were 2 available....read full review