About A-1 Safety Chimney Service
A-1 Safety Chimney Service, Inc. is a family-owned business serving the Chicagoland area for over 30 years. They are certified technicians and members of the Better Business Bureau, National Chimney Institute of America, Angies List, and Home Advisor. Customers often praise their experience, knowledge, and professionalism, feeling they are in "good hands" and receiving "excellent" service. Technicians are known to be on time, affordable, and take the time to explain issues while offering future safety advice. Recent reviews highlight their phenomenal customer service, with one customer noting their impressive punctuality by arriving just before the scheduled time. The company is reliable, with fair pricing and no hidden surprises. Many customers express extreme satisfaction, rating them highly and appreciating the quality work and personal treatment they received, even when they were not paying customers. Customers mention that the team is friendly and professional, providing good, clean service at a reasonable price. While there is sometimes an upsell, the staff are not pushy. Customers recommend the company and say they will use their services again. Recent work includes fixing gas fireplaces, cleaning and repairing chimneys, replacing crown coatings, installing stainless steel rain caps, and top-mounted dampers. The team checks everything thoroughly, offers multiple repair options, and shows pictures of issues, making the experience friendly and trustworthy.
A1 Safety did a MASSIVE corporate project for me, between Jenelle’s organization, explanation, reassurance and professionalism and James’s teams’s technical skill, problem solving and quality we were in amazing hands. They are the dream team, local and family owned! The best decision we could have made! I would recommend to anyone!
We had condensation dripping down the exhaust duct from our furnace. After careful examination of the roof, they found the cause to be erosion around the base of the chimney and also found some potential issues with a chimney cap which was also rusting out. They showed us photos which convinced us that they should fix the problems. Both Zac and Brandon were extremely professional and courteous and we were delighted with the quality of their repairs.
Rigo and Matthew were awesome. My initial sweeping and inspection was $275 which ended up turning it $1379. Keep reading the review I’m not upset at all. During Rico’s inspection he found some issues that he brought to my attention. Best part is they are the exact same issues my home inspector identified when we were considering buying our house. He didn’t upsell me on anything I didn’t need. He was spot on with what was actually wrong with our fireplace. I will be using A-1 for my annual cleaning.