Pure Plumbing is very capable and honest! Back in August, 2026, I called a couple of plumbers to find out what was wrong with my sump pumps. One kept running and the other wasn't running at all. The first plumber said that I would need a new sump pump and would charge me upwards of $2K. Ken Melville with Pure Plumbing came out and told me that the reason the pump wasn't working was that the pump is situated higher in the well and that it was still working. There were other issues that Ken explained and come to find out, I really didn't need a new sump pump, but if I wanted to replace would cost me around $550.00. Ken was very honest and didn't charge me for his time.
About Pure Plumbing Inc
Pure Plumbing Inc. is a reliable and trustworthy plumbing company that provides affordable services. Ken, a professional and personable plumber, has received positive reviews for his work. He has quickly and efficiently installed sump/ejector pumps, a tankless water heater with a recirculating function, and a new toilet in a challenging space. Customers appreciate Ken's union-trained expertise, responsiveness, and competitive pricing compared to larger companies. He takes the time to explain the work to his customers and ensures a job well done. Pure Plumbing Inc. is a highly recommended choice for various plumbing needs, including water heater and toilet installations.
Reviews
I'd recommend Pure Plumbing, Ken, specifically, for anyone who needs indoor plumbing service. Ken came to my house to replace two 20-year old Bradford White water heaters. He's a great gentleman, very pleasant, professional, and attention to details. When he finished the two new units and filled and started the water heaters, he was suspecting minor water leak from old water lines and watched for a while and we didn't see any. But Ken still decided to re-pipe that portion and went back to pick up his tools again and drained the heaters to re-pipe. I'm deeply impressed with his quality of work, cleaniness of the work area, and patience. Definitely recommend to anyone.
Kevin… read full review
Ken asked for a photo of the area, and new faucet he would put in. We needed the water off. I live in a condo. When they came to turn the water off in the basement, Ken installed and fixed everything and the water was back on almost 5 minutes later. He casually went into the 2nd bathroom and asked me why the hot water wasn't working. Again it was fixed in 5 minutes. He was kind, pleasant and didn't leave a mess. I will call him again if I need a plumber!
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Hours
Good to know
- accepts credit cards
Location
3 Prairieview Court, Bolingbrook, IL 60490
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