I've had WM Masters out 3 times this year, each with wonderful technicians. Early in March they took care of main sewer line issue along with an excavating company. A couple of weeks ago, Tyler was out to replace my water heater. Tyler was very helpful in educating a 1st time homeowner on the need to knows of water heaters. Today Tad came out for a couple of plugs it turned out to be. All 3 times of service they have been quick to come out and take care of the issues I am having. Each of the times, my contact has been Mike Graves, and he is amazing at his quick responses and being on top of things! I'm only calling WM Masters. Oh, and Lindsey and Lesley in the office are great too! (Sorry if I misspelled your names ladies.)
About Wm. Masters, Inc
Wm. Masters, Inc. is a highly recommended business for HVAC, water heater, and plumbing needs. Their team is praised for their professionalism, efficiency, and quality of work. Customers have noted that the technicians are professional, fix problems promptly, and clean up before leaving. They are helpful in educating customers about their systems. The office staff is also appreciated for their friendliness and helpfulness. The company has been a trusted choice for over 30 years, with recent projects including the installation of air conditioning units and furnaces. Customers highlight the excellent service provided by staff like Shawn, Gage, Gavin, Zac, and Jordan, who are friendly, knowledgeable, and efficient. The company is known for quick response times, sometimes arriving in as little as 20 minutes during emergencies, and for going above and beyond to help customers with additional issues. Overall, Wm. Masters, Inc. remains a reliable choice for HVAC, water heater, and plumbing services.
Reviews
I bought an all original 1980 condo. I can't tell you how grateful I am for this company. They brought all of my plumbing, hvac and electrical up to code. They take the time to explain things to me as a first time home owner. Specific props to: Mike Graves for all his time spent providing estimates and coordinating my projects seamlessly. Colin for being a fantastic trouble shooter and plumber who cares about quality work. Tori for educating me on HVAC and solving my heating issues. And Jason M for being a detail oriented electrician who won't settle for a less than perfect up to code job. I will never work with another company and am glad to have found William Masters!
I was charged an hour and a half for labor for about 20 minutes worth of work.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
Location
401 Olympia Drive, Bloomington, IL 61704
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