About OSF PromptCare
Reviews for OSF PromptCare
Write a reviewHours
Monday: 8AM - 8PM
Tuesday: 8AM - 8PM
Wednesday: 8AM - 8PM
Thursday: 8AM - 8PM
Friday: 8AM - 8PM
Saturday: 8AM - 7PM
Sunday: 8AM - 6PM
OSF PromptCare provides a welcoming and caring environment for patients across Illinois and Michigan. Many reviews highlight the exceptional staff who go above and beyond to ensure comfort and support. Visitors appreciate the friendly and accommodating nature of the team, with special mentions of the attentive care provided during late visits and follow-ups after hours. The staff, including Nurse Cheryl and Nurse Practitioner Andrea McLean, receive praise for their kindness, professionalism, and thorough explanations of treatments. Patients feel valued and well cared for, with one noting a significant improvement in their health thanks to the attentive approach of the providers. Overall, OSF PromptCare is recognized for its compassionate care and commitment to patient well-being, making it a highly recommended choice for urgent health needs.
Went to prompt care after testing positive for
Influenza b at Home. I was feeling significantly
Short of breath and could not stop coughing. The provider Sunanda was incredible! She was prompt, knowledgeable, took time listening to my lungs and giving me mediation to treat the bronchitis I had along with the flu. Thank you so much!
Great experience from start to finish. I felt welcome and cared for. I have visited others and received poor treatment, felt like a bother, and was denigrated behind my back (@ OSF W Market). I will only go to this promptcare.
I cannot say enough about the staff and treatment from the ladies at this facility. We came in late with an injury and they were super accommodating and even got back to me after hours with test results. I’m so grateful we went here and would highly recommend. The staff was helpful, explained everything, were friendly and super kind. They were able to get us over to the hospital for X-rays and even checked her chart after hours to make sure we had the info we needed for the morning. It’s a 10/10 for us!