OSF Home Health & Hospice

Jan 2026

Brought equipment and medicine but did not provide staff, advice, or timely help. Hospice person was on site and refused to help with a fall; would not even facilitate help. *added- a staff member later lamented that ‘they failed you; and I’m so sorry’. That person was very good.

Apr 2022

Price lack of transparancy, lack of communication and price gouging causing patients and customers stress and wasted money at the hands of the "professionsls" and services and tests they take is common practice and getting worse with their operational processes and systems and 3rd parties handling their operations. While building lots of new buildings in locations (charging over 225.00 for a walk in visit which is never posted as the cost when you check in or on the walls or websites) then grab your insurance card hoping the insurance will pay for the ennormous charges for doing literally nothing for the patients or referring them to someone else is quite a scam. Seems Christie, OSF and Carle are now in the decptive business bankrupting many folks who even have high cost health insurance. They bank on the price setting I guess and set them as high as possible and pricing services way more than realistic. People are loosing all hope in the collections, medical and operational systems Illinois and these medical systems have in place.