NEC Technology Repairs

Oct 2023

This company has worked on my Samsung French door fridge since 2021 which I bought in Dec. of 2020 with a home warranty that uses this company, they have always been professional, courteous, and nice the problems that some of you have experienced has not been them it is Samsung and the home warranty companies, I found this out by calling Samsung and the home warranty company, they are very hard to deal with, hang up on you, lie to you and the products are bad and then you have to deal with the parts coming in before NEC can come out and fix your product, put the blame where it lies not with NEC. They were here again (which is due to the product and home warranty company)...read full review

Jul 2023

They were assigned to us for our dishwasher and microwave later but they didn't call with a time for an appointment and just showed up for the 1st appointment for the dishwasher. Luckily we were home. The dishwasher failed again and they were reassigned but still no contact in 5 business days. Samsung cancelled with them. They got assigned for the microwave but no call after 5 days, too. Sent them an email but no response. They only get 2 stars instead of 1 because they actually showed up and fixed it once.

Nov 2022

Amazing customer service. Idk what issue everyone else had but I just talk to them like they are normal people not hired help and they went above and beyond to get our claim processed. 100% recommended to anyone who willing to not complain to the tech about there insurance company not doing their job.Service: Washer/dryer repair