NEC Technology Repairs provides professional and courteous service for home appliance repairs. Their technicians are nice, respectful, and efficient in resolving issues. The company goes above and beyond to get claims processed and repairs done promptly, even with some customers' frustrations with warranty companies and product manufacturers. Recent reviews praise the company's punctuality, diagnostic expertise, and clear communication. Customers appreciate the technicians' hard work, politeness, and ability to get the job done, whether it's a refrigerator, dryer, or a "bespoke all-in-one Samsung machine" like Wendy the Washer. With excellent customer service and a focus on resolving problems, NEC Technology Repairs is highly recommended for anyone in need of appliance repairs.
Would not let me give 0 or negative stars. There is NO customer service support. Voice mail is ALWAYS full. Left several messages emails etc. No contact at all. AVOID THIS PLACE LIKE THE PLAGUE! What is even worse. The lied to the warranty company and said the installed parts. Lying cheating company.
This company has been out probably 3 or 4 times since the beginning of the year. We purchased our Whirlpool washer in October of last year. Not one visit were the able to fix the issue we were having. Always had to order parts. They showed up this Tuesday with the long awaited parts. Left without fixing. Email from them saying they hooked the parts up by there was inadequate water source to do a test cycle. Whirlpool finally sent a different a different company out today. He fixed the problem in less that an hour. NEC tech did not even connect the electrical component properly. It was laying on the inside of the machine under the tub. Water source was perfectly… read full review
They were referred to us by our warranty company to fix our broken washing machine.Their technician came out on June 24th. He said we needed a new board and that he ordered it and it should be back in 7 days. It is now August 26th and our washer is still broken and we’ve not heard from NEC in almost a month. I filed a complaint on the Better Business Bureau website several weeks ago. I got an email from NEC the next day saying that they only had one person to handle over 200 service calls and emails and that they’d contacted the warranty company and should hear something in 72 hours. If they heard from the warranty company, they didn’t tell me, because the last… read full review
800 East Main Street, Belleville, IL 62220
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