NEC Technology Repairs provides professional and courteous service for home appliance repairs. Their technicians are nice, respectful, and efficient in resolving issues. The company goes above and beyond to get claims processed and repairs done promptly, even with some customers' frustrations with warranty companies and product manufacturers. Recent reviews praise the company's punctuality, diagnostic expertise, and clear communication. Customers appreciate the technicians' hard work, politeness, and ability to get the job done, whether it's a refrigerator, dryer, or a "bespoke all-in-one Samsung machine" like Wendy the Washer. With excellent customer service and a focus on resolving problems, NEC Technology Repairs is highly recommended for anyone in need of appliance repairs.
My washer has been broken for 3 months. They came and said they fixed it and they didn't. Then they came back said they needed additional parts. Its been 1.5 months and whirlpools says they've been trying to reach them as well because the parts are in and they can't get ahold of them. I've called them endless amount of time and no one will answer the phone.
I have been trying to find out information on a part ordered for my Whirlpool refrigerator. I couldn't contact them nor could the Whirlpool representative. Whirlpool finally got me an appointment with another repair company.
The technician are great, but the customer servuce is horrible.
Terrible. A tech came quickly but we've been waiting well over 2 months for a part. They said eta of 8/3. It's now 9/24. Plan on reporting to the BBB. Stay away if you can
800 East Main Street, Belleville, IL 62220
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