Rosin Eyecare - Aurora

Mar 2024

Poor selection for frames, and customer service/follow through is really low quality. It is also really hard to speak to an actual person who works there when you need to. Just answering services. We ended up taking our family to a different eye doctor and no longer use these guys and we are much happier and supported with the switch.

Aug 2023

My family has gone there for over a 6 years, but reliability and customer service has gone down consistently since the pandemic. Last year they messed up my husband's glasses with the wrong measurements and this year they got mine wrong. I was told a rush would be put on them and it would be another 1-2 weeks to get them-very apologetic. Last week I called on Thursday (2 weeks in) and they said by the end of the week I'd have them. Today (Tuesday of week 3) I called and I was told it would be at least another week. Fool me once, shame on you; fool me twice, shame on me. Two Stars because the Doctor was friendly, will update if it turns out to be the wrong script ...read full review

Apr 2023

Always a delight to visit Rosin Eyecare for my annual eye exam. All the staff are very friendly. Also they are very thorough with the exam and genuinely concerned about my well-being (eye wise, at least!). They usually get me in right around my appointment time, I think in the past 10 years or so that I've been going there I've never had to wait very long, maybe around 10 mins at the most. Thank you to all the staff at Rosin for making the visit enjoyable.