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Reviews for Fox Valley Primary and Immediate Care
Add your commentFox Valley Primary and Immediate Care
3535 E New York St #115, Aurora
Directions Call Website Suggest an Edit
3535 E New York St #115, Aurora
Directions Call Website Suggest an Edit
Everything was fine when we arrived, the receptionist was friendly and they passed us in less than 5 minutes. The bad thing started already being inside the room waiting for the Doctor, we waited about 2 hours without anyone coming in to see my son, we had to go out and ask if the Doctor would take longer to come, and there the nurse told us that she had forgotten that we were there, and had sent the Doctor to attend to patients who arrived after us. Besides that everything else was fine
Felt like doctor was just trying to leave at end of night and did not tell me a clear diagnosis. Just ended up saying probably sinus problem when those symptoms were not what i was concerned with. Everything else was good regarding time, cleanliness, friendly, and convenience.
Walked in to get my boy's sports physical; self check in on an iPad located at the receptionist desk. The ladies were super nice and professional. It was busy the time I arrived, but was taken care at a timely manner. Everyone was wonderful, patient and over the top with customer service.