My son's PC caught a virus & crashed during an update. These guys were able to fix/clone to a newer hard drive within a couple days. They work fast at a very reasonable price. Would definitely go to them again
January 2025
A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!
December 2024
Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project until it was done.... read full review
My son's PC caught a virus & crashed during an update. These guys were able to fix/clone to a newer hard drive within a couple days. They work fast at a very reasonable price. Would definitely go to them again
A&O is the best place in Aurora to repair laptops! I had a simple dent in my laptop's frame that could have cost around $400 to $600 to replace at a big tech store. At A&O, it was nearly half that price! Adrian and Joel were very kind and transparent about the initial cost of replacing the dented frame. In the end, because it was a metal frame they managed to reshape the dent nearly seamlessly and even refunded me for the unnecessary replacement frame. This was done in a day. Overall, I am pleased with the repair!
Adrian at A&O was great. He had a very long fight with a laptop I brought in which would power on the fans but not the screen. He probably spent hours diagnosing and ultimately decided the motherboard was bad. He ordered a new one and once it arrived, he was able to better diagnose the issue. He actually was able to make the original motherboard function and didn't charge me for the new parts. I ended up paying less than his original quote when he could have very easily just put in the new parts and charged me much more and I would've never known the difference. Great communication, great pricing, and stuck with a challenging project until it was done.... read full review