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Add your commentRocket Plumbing
417 S Arlington Heights Rd Suite 100, Arlington Heights
Directions Call Website Suggest an Edit
417 S Arlington Heights Rd Suite 100, Arlington Heights
Directions Call Website Suggest an Edit
From booking through Vicky, to service by Trevor, Jo-el and Hugo, everyone was great on my line jetting and basin drain. Hard working, good communication no BS or upselling. Line trouble identified and will work with them and the city to rectify it. A pleasant surprise to find Rocket Plumbing.
I noticed some water damage on the ceiling below my upstairs bathroom.. I started my search online for a new plumber and chose rocket plumbing because of all the positive reviews I was seeing- the reviews aren’t wrong.
I called in the late afternoon, the receptionist was very kind, helpful, and she was able to send a plumber out the next morning. The plumber, Geoffrey was professional, knowledgeable and patient (I had probably a million questions throughout the whole process since I was communicating the situation with my husband over text, he is the one who typically takes care of these things).
He very quickly identified the leak... read full review
This is my third time working w/ Luis. I really love that Rocket has the same person come out to you. It's like building a relationship with your barber. They get to know you, they know your house, they know what your preferences are and what questions you may have--or maybe it's just Luis and he's a very thorough guy. I don't know. I hope I never have to find out. Before he goes Luis tells me exactly what I should to do upkeep the system to prevent future problems. I've never had a problem or had to call him back after he's finished with the work. Never have had to redeem a warranty on anything he's installed. It's the way our... read full review