I love the front desk ppl at this location they don't judge you don't add to your mental health issues they hear you and help no pass you to another random person like wauconda. Wait it always long no matter if you have an appointment owners practice over booking the doctors unfortunately but the doctors and nurses care and the front desk here truly does at this specific location!!
About Family Medicine Specialist Inc
Family Medicine Specialist Inc. is a healthcare provider that accepts certain insurance plans. Patients report that while wait times can be long, the doctors and nurse practitioners take the time to answer questions and address all concerns. Some patients have commended the office manager, Deanna, for her helpfulness and responsiveness.
The facility is described as clean, bright, and cheerful, with staff who are pleasant and create a family-like atmosphere. Patients appreciate the personalized attention and the on-site blood work services. However, some patients have expressed frustration with the long wait times and the occasional rudeness of some receptionists.
Reviews
They always try to get me in as early as possible. Even if they're super busy, they try. They are exceptionally nice to me and have been going there for almost a decade now. Thank you Diana and Barb.
I have been going here on and off since about 2010. I can tell you, at first, they were awful. Just awful. But now, 2025, they have made some real improvements and are starting to turn things around for the better. They used to put you on hold for hours at a time just to make an appointment. It was also 50/50 if you got a decent medical practioner that would listen to you and care about your medical issues. Now, the nurses and practioners are way better. The only downside now is the wait times can be long. But a shout-out to all the people that work at the front desk. A special shout-out to Megan, Kate and Robin, you all are superstars!! Keep up the good work!! :)
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Hours
Location
425 Lake Street, Antioch, IL 60002
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