I recently had the pleasure of working with Universal Home Improvement, LLC for a roof repair project, and I was thoroughly impressed with their customer service. From the initial phone call to the completion of the project, their team was friendly, responsive, and attentive to my needs. They kept me informed throughout the process and ensured that I was satisfied with the results. Their commitment to customer satisfaction is commendable, and I would highly recommend them to anyone in need of roofing services.
About Universal Home Improvement LLC
Universal Home Improvement LLC is a local, family-owned and operated roofing company serving various areas in the state of Illinois. Established in 2012, the company is licensed, bonded, and insured, with an A+ rating from the BBB. They have a presence in several other states, including Colorado, Indiana, Minnesota, Texas, Ohio, Iowa, Wisconsin, Missouri, and Georgia.
The reviews praise the company's exceptional workmanship, professionalism, and dedication. Clients have been highly satisfied with the team's attention to detail, patience, and support throughout the renovation process, which often involved navigating insurance claims. The company's communication was consistently clear and thorough, ensuring clients were well-informed at every stage.
Customers have commended the company's ability to deliver high-quality results within the desired timeframe, even in challenging situations like extended projects due to the winter season. The reviews highlight the team's reliability and competence, with several clients expressing their willingness to use the company's services again in the future and recommending them to others seeking a trustworthy home renovation contractor.
Reviews
Universal Home Improvement is a first-class company. They were very thorough, and professional and exceeded all my expectations. Universal provided me with a timely response when I contacted them. They also were always available when I needed them during this whole process of getting the work done from the beginning to the end. They took the time to ensure I understood the procedure for working with my insurance company. Universal Home Improvement's knowledge showed me that they are a first-class company. From the beginning of inspecting my roof, assisting me with filing my claim, working with the insurance company, then the excellent job of installing my roof in a timely and professional manner made me feel comfortable. I was completely satisfied with the job they had done. The high quality of workmanship was commendable and showed Universal Home Improvement's commitment to excellence and customer satisfaction. I would highly recommend this company to anyone who needs to get their roof replaced. This company not only did an excellent job with my roof but also with numerous homes in my neighborhood.
I was extremely pleased with Universal Home Improvement LLC. work was completed in a timely matter. The owner of the company was out here, managing the job, making sure it was up to my expectations after the job was completed. He came highly recommended from my brother which he did multiple duplexes at an association. I would definitely use their services again!
Photos
Hours
Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday 8AM - 8PM
Sunday 8AM - 8PM
Good to know
- online estimates
- on-site services
Location
5326 West 124th Street, Alsip, IL 60803
Explore More Businesses Around
You May Also Like
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.