Reviews for Kiki's Cleaners
Write a reviewHours
Monday: 7AM - 7PM
Tuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 7PM
Saturday: 7AM - 5PM
Sunday: Closed
Tips
private lot parking bike parking
Ratings
Google: 4.6/5 Nextdoor: 1 ❤️Kiki's Cleaners
70 E Lake St, Addison
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Kiki has redefined the definition of customer service. Everyone who walks into her business is greeted as if they has been fiends for decades. Her attitude is infectious in that if you didn't have the best of days when you first walked in, by the time you leave, you will be walking with a spring in your step.The quality of her work is unparalleled. If a spot is pointed out when the cloths are dropped off, she will work on it until it has been removed regardless of how long it takes. Additional charges for her time to remove spots are not part of her vocabulary. If the spot is unable to be removed by Kiki, it can't be removed by anyone. If there is an issue with...read full review
Kiki has redefined the definition of customer service. Everyone who walks into her business is greeted as if they has been friends for decades. Her attitude is infectious in that if you didn't have the best of days when you first walked in, by the time you leave, you will be walking with a spring in your step.The quality of her work is unparalleled. If a spot is pointed out when the cloths are dropped off, she will work on it until it has been removed regardless of how long it takes. Additional charges for her time to remove spots are not part of her vocabulary. If the spot is unable to be removed by Kiki, it can't be removed by anyone. If there is an issue with your...read full review
Remember when the service industry and retail locations used to ask, "How may I help you?" Nowadays it's gone to touch-less, online, QR this and QR that and telling the customer what they have to do if they want service versus asking. Kiki's is the, "How may I help you," type of place. I've been using Kiki's for several years and it's consistent, friendly and on-time/early. Prices are great as well. Heck, I even get called names when walking in. That would be my names, first and last. Who remembers their last customer anymore let alone the person's name? Not many. Kiki has dry cleaned clothes and bedding for me as well as tailored some things. All has been done very well...read full review