Damage Restoration in Pocatello

“I had a fantastic experience with Rocky Mountain cleaning and Restoration. They were prompt and knowledgeable. They did a great job. Thanks to Jason, Roel, Kyler and Brandon.“

“When I called Idaho fire & flood, Bret M. Was out to our house within the hour, even after their business hours. He was incredibly professional, gave us great advice and feedback, and was so very kind. He did not do/remove anything without our permission, and he asked multiple times if there was anything else he could help with before he left. We were very disheartened and not hopeful after being in a disagreement with another restoration company who took $7,000 from us, and would not fix or remediate their own mistakes. Bret made us feel very validated, especially after feeling very stupid by a well known green restoration company. We actually felt some hope finally once we called Bret, he took the time to listen to our full story, he did not jump to conclusions, and it really felt like he’s on our side, and will do anything he can to help us, not just get our money (especially after insurance denied our sewage leak claim). Again, so very grateful for Bret and how hardworking, reliable and respectful he is.“

“Troy was super professional and thorough with his inspection and with helping us mitigate a flood in our basement. We rest easy now knowing it’s all taken care of and we’re mold free.“

“Excellent communication, customer service, and prompt response. Can’t recommend them enough!!“

“Tricia Cherry has so much experience and expertise in the restoration industry. Elite is lucky to have her.“

“Excellent job! Gio and Tanner came out to American Falls to help with our drain pipes through our home. Both very friendly, professional and knowledgeable. Explained everything that they found that needed to be fixed to resolve our issues. We received a call from Kevin with an estimate on the work needed to be done. Set up a date to get the work done. Everything is fixed and working now. Thank you Gio, Tanner, John, Cort and Kevin for your friendly, professional and knowledgeable assistance with this nightmare plumbing issues. Also your hard work in this heat. Thank you all for resolving our pipes and draining issues. Thank you Jen in the office for being so professional, friendly and helpful with all appointments. Very satisfied!“