About CTR - Cleanup & Total Restoration
Cleanup and Total Restoration (CTR) is a company providing emergency restoration and reconstruction services in Idaho, Eastern Oregon, and Spokane, Washington since 1995. CTR specializes in handling various damage situations, including fire & smoke, wind & storm, mold & water, and graffiti removal. Customers praise CTR for their courteous and responsive service, often highlighting their professionalism and commitment to clear communication. Customers appreciate the detailed explanations of the work being done, daily updates, and the timely arrival of the CTR team. Reviewers share positive experiences with the staff, noting their kindness, professionalism, and dependability. Many mention how the team, especially employees like Adam Garcia, do excellent work and are thorough in their tasks. Some customers have experienced water damage, such as extensive floods, and felt safe and cared for through regular updates and friendly service. The company's dedication to customer service and quality restoration has earned them strong positive feedback from those needing water damage and restoration services.
We had an emergency situation where our crawl space was flooded and CTR was a huge help! It was a very stressful situation and I was very thankful for Josh and his team. They were all incredibly professional and kept us updated throughout the whole process. They did great work and I would highly recommend.
CTR is amazing!! Everyone that works for them has been so efficient, kind , professional and they truly care about the homes and apartments they work on. And most importantly, the tenants! I highly recommend CTR !!!!
I will, at every opportunity, give CTR my highest recommendation. The work Josh and his team did for me, after water damage, was so far above the others we tried to work with that giving them a call should be a first step.