The communication leading up to the service was good and the technician was excellent. He recommended replacement of my water heater and managed all of the next steps. When the water heater was actually replaced, the two technicians were respectful, super friendly & made the whole process easy.
September 2025
Brandon W. was Great! Very friendly, personable, professional and great at communicating which I really Appreciate! He replaced my facet and did a Fantastic job!
Thank you Brandon-I really Appreciate You!!
August 2025
Service technician did a great job. Ran into a difficult situation, removing the old water heater, but was persistent and was able to complete the job in a professional manner. The reason the company is not being rated a five is because of their customer service line which is a call center who has no information on scheduling. I was never able to talk to somebody about scheduling and had to cancel my previous appointments just to accommodate an appointment they forced on me
The communication leading up to the service was good and the technician was excellent. He recommended replacement of my water heater and managed all of the next steps. When the water heater was actually replaced, the two technicians were respectful, super friendly & made the whole process easy.
Brandon W. was Great!
Very friendly, personable, professional and great at communicating which I really Appreciate! He replaced my facet and did a Fantastic job!
Thank you Brandon-I really Appreciate You!!
Service technician did a great job. Ran into a difficult situation, removing the old water heater, but was persistent and was able to complete the job in a professional manner. The reason the company is not being rated a five is because of their customer service line which is a call center who has no information on scheduling. I was never able to talk to somebody about scheduling and had to cancel my previous appointments just to accommodate an appointment they forced on me