Locally owned for decades! Service is wonderful and quality of their pools are top notch!
Ellen Filonoff
Mar 2025
The front desk employee was not friendly and not able clearly explain why I can not use the punch card. The employee refused to give me her name and she was without tag. The manager name Sierra also was mean rude and unprofessional to answer my questions. Very unwelcome staff towards the regular customer. I left very disappointed and was treat by staff and manager Sierra unfair ly. Bad customer service.
Devin Smith
Mar 2023
Brodie and his guys did great. They had some delays in equipment due to covid, but were upfront on all of them and when to expect them. The pool is great, a great value and these guys really know their stuff. I laughed at some of the responses when reading the reviews because none of the negativity has anything to do with the value or quality of their work. I took near double digit bids for our pool and no one comes close to knowing their stuff as these guys.
Ryan Harrell
Mar 2023
Great company with amazing owners. They truly aim to fulfil your pool dreams, could not be happier with the work.
Luis Fajado
Mar 2021
Called earlier and asked if he could make anything similar to a hot springs and all he replied was “we are not a hot springs” very helpful, thank you.
Melina Newell
Mar 2020
Great experience building with Brodie and his crew. We had a sports pool, hot tub and water feature put in our backyard. He always showed up when he said. Used quality products and built a great pool.Brodie has answered all our questions and service has been great. Would definately use them again.
Benevolent Being
Mar 2019
Looks lovely, but the main phone number is wrong! I can't call to get any information..?
Tamya Kinoshita
Mar 2019
I sounds like fun! Looks nice place and a spa!now that is fun!!?
Victor Hernandez
Mar 2016
After looking into pool companies in the area we decided on Natural Hot Springs Pool & Spa. We are very happy that we chose them. They not only provided us with the best customer service and quality, but Ken, Brodie, Bob and Romero are genuinely great people. The pool they built for us is exceptional! Their customer service and follow up was top notch.
Cory Atkin
Mar 2016
We had them put in our pool and spa a few years ago. They did a great job with the installation. The pool and custom water feature are beautiful. We love using both the pool and built in spa . Their customer service has been horrible however. They rarely return calls. It is like pulling teeth to get them to come look at anything. We have resorted a couple of times to calling the owner directly, which will usually get us some sort of response, but then they disappear again.Love the pool. Not impressed with the service.
Trudy Schmidt Crawford
Locally owned for decades! Service is wonderful and quality of their pools are top notch!
Ellen Filonoff
The front desk employee was not friendly and not able clearly explain why I can not use the punch card. The employee refused to give me her name and she was without tag. The manager name Sierra also was mean rude and unprofessional to answer my questions. Very unwelcome staff towards the regular customer. I left very disappointed and was treat by staff and manager Sierra unfair ly. Bad customer service.
Devin Smith
Brodie and his guys did great. They had some delays in equipment due to covid, but were upfront on all of them and when to expect them. The pool is great, a great value and these guys really know their stuff. I laughed at some of the responses when reading the reviews because none of the negativity has anything to do with the value or quality of their work. I took near double digit bids for our pool and no one comes close to knowing their stuff as these guys.
Ryan Harrell
Great company with amazing owners. They truly aim to fulfil your pool dreams, could not be happier with the work.
Luis Fajado
Called earlier and asked if he could make anything similar to a hot springs and all he replied was “we are not a hot springs” very helpful, thank you.
Melina Newell
Great experience building with Brodie and his crew. We had a sports pool, hot tub and water feature put in our backyard. He always showed up when he said. Used quality products and built a great pool.Brodie has answered all our questions and service has been great. Would definately use them again.
Benevolent Being
Looks lovely, but the main phone number is wrong! I can't call to get any information..?
Tamya Kinoshita
I sounds like fun! Looks nice place and a spa!now that is fun!!?
Victor Hernandez
After looking into pool companies in the area we decided on Natural Hot Springs Pool & Spa. We are very happy that we chose them. They not only provided us with the best customer service and quality, but Ken, Brodie, Bob and Romero are genuinely great people. The pool they built for us is exceptional! Their customer service and follow up was top notch.
Cory Atkin
We had them put in our pool and spa a few years ago. They did a great job with the installation. The pool and custom water feature are beautiful. We love using both the pool and built in spa . Their customer service has been horrible however. They rarely return calls. It is like pulling teeth to get them to come look at anything. We have resorted a couple of times to calling the owner directly, which will usually get us some sort of response, but then they disappear again.Love the pool. Not impressed with the service.