After a frustrating start, I want to give credit where it's due. The funeral home ultimately made things right, and I truly appreciate the effort that went into resolving my concerns.
The process surrounding my mom's marker was causing a significant amount of stress, frustration, and anxiety during an already difficult time. Communication issues and delays left me feeling uncertain and overwhelmed. However, once Jake became involved, everything changed.
Jake took ownership of the situation, kept me informed, followed through on his commitments, and made sure the issue was resolved. More importantly, he treated me with kindness, professionalism, and genuine care. He understood the emotional weight of the situation and helped alleviate a tremendous amount of stress that had been hanging over me for weeks.
Losing a loved one is hard enough without having to worry about unresolved details, and Jake's willingness to step in and see things through made a real difference. I'm grateful for his help and for the funeral home's efforts to make things right in the end.
Thank you, Jake, for your professionalism, compassion, and follow-through.
Jennifer Carpenter
Jun 2026
I came down from Alaska, during that horrific windstorm on May 28th (2026). Between the wind and the sprinklers going, I was unable to locate my great grandparents grave (they are flat> so there is little distinction. They were so nice, they had one of the directors drive out and help me locate it! I didn’t have time to stop for pictures, as I was trying to locate and leave without any damage to my rental car. It was only through God’s protection and blessing that I was able to do so. Huge branches both dead and alive were falling and breaking off all around, where I had previously searched by myself for their graves and on the road coming and going on that day. The Cloverdale Funeral Home has an EXCEPTIONAL STAFF, and their receptionist, Lynn was wonderful and compassionate helping me out with locating the graves. I can’t RECOMMEND THIS CEMETERY MORE HIGHLY. This photo was taken accidentally putting my phone in my pocket, on my first attempt trying to locate the graves > just prior to 1/2 of the forest 🌳debris coming down around me that day, while returning for assistance to locate the graves.
Dani Stephens
Jun 2026
Nothing really prepares you as an adult to make such arrangements for your loved one that is getting ready to pass. Where do you begin? What do you need to do? Will I have all my bases covered to make sure that everything covered? My parents wanted to have services done for my grandma at Cloverdale Funeral Home. So, I made us an appointment to get this process started. My uncle was getting ready to head back to Texas so thankfully we were able to in later this afternoon.
We worked with Nathan today. If I can describe Nathan in one word, it would be calming. Your brain is moving at 100 miles an hour with questions and emotions. I'm also translating this process with my family so stress was weighing heavy on me not to mess up. The presence of Nathan gave me the reassurance that everything will be ok.
Nathan walked us through everything. He answered every question, even if it was a repeated question since my family was asking over and over again. He respected my family's religion. My family being Buddhist, our burial process is different. Didn't even phase Nathan, he was cool about it all. He walked us through our urn selection, the coffin rental, floral arrangement. As stressful and emotional this whole process is, it was super smooth.
Nathan didn't rush us. He was gracious from start to finish. The comfort level was there. Nathan also kept it light hearted, we were able to laugh a few times. It was nice to see my family laugh despite of this sad situation.
When the time comes for my grandma to pass, we are ready. We were able to get the main parts of my grandma's funeral taken care of. Until then, it will be the more personal finishing touches that we will have to finish up on. I am so grateful that we started the process with Cloverdale Funeral Home. I know that my grandma and her final exit will be the way she wanted. I appreciate Nathan and his kindness that he showed my family today.
Gwen Greenfield
Jun 2026
I would like to thank the entire staff at Cloverdale Funeral Home for the empathy, professionalism and respect that was shown to my family as they helped us prepare for my mother's funeral service. Thank you, Lauren for all the many hours you spent making sure every detail was taken care of. Lauren and the others who assisted us are appreciated more than words can express!
Sheila Stoddard
May 2026
Lawn care staff very caring and helpful. Thanks Kelly Sue you’re the best!
Sandy Jones
May 2026
I just wanted to give a quick shoutout to the crew at Cloverdale Funeral Home. Memorial Day I went to my hubby's grave - Terrace Lawn's looked great - and there was the nicest young man, Lincoln, out there helping people find their loved ones' resting places. He was thoughtful, compassionate and went out of his way to be kind to those struggling to find their way around. Thanks so much Lincoln and your team mates at Cloverdale!
Jan Hall
May 2026
Today we visited family grave sites and met Allen. He cleaned all our headstones and was very helpful.
Roni Michael
May 2026
Not only did he help me find my way, he cleaned his grave stone for me. Very helpful and kind
Pam Cosseboom
May 2026
We were really impressed with the facilities and the representatives knowledge of the services available. We highly recommend reps Martha Gonzalez and Kris Cruz.
Cari Brinton
Apr 2026
Kareem is amazing. He takes such good care of my family’s plots and answers any questions I have. The whole staff has treated us very well.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Sara
After a frustrating start, I want to give credit where it's due. The funeral home ultimately made things right, and I truly appreciate the effort that went into resolving my concerns.
The process surrounding my mom's marker was causing a significant amount of stress, frustration, and anxiety during an already difficult time. Communication issues and delays left me feeling uncertain and overwhelmed. However, once Jake became involved, everything changed.
Jake took ownership of the situation, kept me informed, followed through on his commitments, and made sure the issue was resolved. More importantly, he treated me with kindness, professionalism, and genuine care. He understood the emotional weight of the situation and helped alleviate a tremendous amount of stress that had been hanging over me for weeks.
Losing a loved one is hard enough without having to worry about unresolved details, and Jake's willingness to step in and see things through made a real difference. I'm grateful for his help and for the funeral home's efforts to make things right in the end.
Thank you, Jake, for your professionalism, compassion, and follow-through.
Jennifer Carpenter
I came down from Alaska, during that horrific windstorm on May 28th (2026). Between the wind and the sprinklers going, I was unable to locate my great grandparents grave (they are flat> so there is little distinction. They were so nice, they had one of the directors drive out and help me locate it! I didn’t have time to stop for pictures, as I was trying to locate and leave without any damage to my rental car. It was only through God’s protection and blessing that I was able to do so. Huge branches both dead and alive were falling and breaking off all around, where I had previously searched by myself for their graves and on the road coming and going on that day. The Cloverdale Funeral Home has an EXCEPTIONAL STAFF, and their receptionist, Lynn was wonderful and compassionate helping me out with locating the graves. I can’t RECOMMEND THIS CEMETERY MORE HIGHLY. This photo was taken accidentally putting my phone in my pocket, on my first attempt trying to locate the graves > just prior to 1/2 of the forest 🌳debris coming down around me that day, while returning for assistance to locate the graves.
Dani Stephens
Nothing really prepares you as an adult to make such arrangements for your loved one that is getting ready to pass. Where do you begin? What do you need to do? Will I have all my bases covered to make sure that everything covered? My parents wanted to have services done for my grandma at Cloverdale Funeral Home. So, I made us an appointment to get this process started. My uncle was getting ready to head back to Texas so thankfully we were able to in later this afternoon.
We worked with Nathan today. If I can describe Nathan in one word, it would be calming. Your brain is moving at 100 miles an hour with questions and emotions. I'm also translating this process with my family so stress was weighing heavy on me not to mess up. The presence of Nathan gave me the reassurance that everything will be ok.
Nathan walked us through everything. He answered every question, even if it was a repeated question since my family was asking over and over again. He respected my family's religion. My family being Buddhist, our burial process is different. Didn't even phase Nathan, he was cool about it all. He walked us through our urn selection, the coffin rental, floral arrangement. As stressful and emotional this whole process is, it was super smooth.
Nathan didn't rush us. He was gracious from start to finish. The comfort level was there. Nathan also kept it light hearted, we were able to laugh a few times. It was nice to see my family laugh despite of this sad situation.
When the time comes for my grandma to pass, we are ready. We were able to get the main parts of my grandma's funeral taken care of. Until then, it will be the more personal finishing touches that we will have to finish up on. I am so grateful that we started the process with Cloverdale Funeral Home. I know that my grandma and her final exit will be the way she wanted. I appreciate Nathan and his kindness that he showed my family today.
Gwen Greenfield
I would like to thank the entire staff at Cloverdale Funeral Home for the empathy, professionalism and respect that was shown to my family as they helped us prepare for my mother's funeral service. Thank you, Lauren for all the many hours you spent making sure every detail was taken care of. Lauren and the others who assisted us are appreciated more than words can express!
Sheila Stoddard
Lawn care staff very caring and helpful. Thanks Kelly Sue you’re the best!
Sandy Jones
I just wanted to give a quick shoutout to the crew at Cloverdale Funeral Home. Memorial Day I went to my hubby's grave - Terrace Lawn's looked great - and there was the nicest young man, Lincoln, out there helping people find their loved ones' resting places. He was thoughtful, compassionate and went out of his way to be kind to those struggling to find their way around. Thanks so much Lincoln and your team mates at Cloverdale!
Jan Hall
Today we visited family grave sites and met Allen. He cleaned all our headstones and was very helpful.
Roni Michael
Not only did he help me find my way, he cleaned his grave stone for me. Very helpful and kind
Pam Cosseboom
We were really impressed with the facilities and the representatives knowledge of the services available. We highly recommend reps Martha Gonzalez and Kris Cruz.
Cari Brinton
Kareem is amazing. He takes such good care of my family’s plots and answers any questions I have. The whole staff has treated us very well.