I called today around 1:30 and asked someone to come out to my house as my AC was not working properly. The gal who answered said they would try to come out today but may not be till Monday. I received a call from the technician Joel and he asked if he could stop out. The radar showed rain approaching soon so I told him I understood if he preferred to wait until Monday and he said he’d hate to sit at the shop knowing I need AC. He came out and of course it was pouring when he arrived. He apologized and asked what issues we were experiencing and he checked his van to see if he had the part we needed, he waited out the rain a bit and when it let up he got the AC squared away. We’ve had terrible luck finding a reliable Heating and Cooling company and I believe we’ve finally found the right company. Appreciate his dedication and willingness to go the extra mile for us!
About Van Haaften Plumbing & Heating
Van Haaften Plumbing & Heating has been faithfully serving the Pella and Knoxville area since 1949 and continues to provide high-quality service, repair, and installation services. They have a professional, knowledgeable, and fully trained staff, so customers can trust in the quality of their work. The business is committed to getting the job done quickly and correctly 100% of the time. Customers have praised the company's efficiency, friendliness, and exceptional quality of work. They also appreciate the guidance and range of choices provided when making decisions. Overall, Van Haaften Plumbing & Heating is a highly recommended service provider that truly cares about its customers and the community.
Reviews
These plumbers are the best! I’d been trying for a year with other plumbers to perform work at my home with no call backs. Van Haaften answered my phone call right away, sent workers the very next day, and resolved the problems within an hour and a half. On two different occasions they answered right away, and had someone at my home the next day! Very professional and clean up everything.
Joel was right on time , was courteous , very efficient. He texted and called me during and after his visit to explain things to me. We will defiantly call them again for assistance.
Photos

Hours
1 - 5PM
8AM - 12PM
8AM - 12PM
1 - 5PM
Location
914 West 8th Street, Pella, IA 50219
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