Best Heating & Air Conditioning / HVAC In Ottumwa

“Mitchell & Sons Heating & Cooling exceeded every expectation we had.

To be completely honest, they weren't the first HVAC company we thought of when it came time to replace our system. Another local company was our initial choice, but they weren't able to take on our project right away and recommended Mitchell & Sons instead.

Our air conditioner failed in the middle of a heat wave. While we managed with a few temporary solutions to keep the house as cool as possible, Mitchell & Sons understood the urgency of the situation. They worked us into their schedule much sooner than we expected, recognizing that this wasn't just an inconvenience—it was about keeping our home safe and livable during extreme heat.

From the first phone call to the final installation, they were professional, responsive, and kept us informed every step of the way. We never had to wonder what was happening or when someone would arrive. Every question was answered, every commitment was honored, and everyone we dealt with treated us like valued customers instead of just another job.

In a world where great customer service can be hard to find, Mitchell & Sons still operates with old-school values—honesty, integrity, trust, accountability, and standing behind their work. They're the kind of local, family-owned business that's been an Ottumwa staple for generations, and it shows in everything they do.

One conversation before they left really stuck with me. We talked about how every interaction reflects on the company—even something as simple as how their employees drive through town. Speeding, tailgating, or being discourteous doesn't just reflect on an individual; it reflects on Mitchell & Sons. That level of pride, trust, and accountability isn't something you can fake—it's part of the company's culture, and it was evident throughout our entire experience.

If you're looking for an HVAC company you can trust to do the job right, communicate honestly, and genuinely care about their customers, I wouldn't hesitate to recommend Mitchell & Sons.“

“Furnace went out during a cold snap and Ryan came out and got it fixed right away. Will call again if need and highly recommend them!“

“Sandegrens always has the best prices and they do great work! Whenever I need HVAC work done I always call Sandegrens.“

“Amazing service. Timely call back, quick successful service. Just wow!!! Ryan was amazing!“

“They always show up right away and get the job done. They have saved us several times!“

“I had a fantastic experience with A+ Services! They came out the same day I called and promptly took care of my sump pump issue. Plumbing is not the most glamorous job, but their professionalism and kindness were exceptional. I highly recommend their services for anyone in need of quick and reliable plumbing assistance!“