Worst experience ever. Work poorly done. Asked for the fullest set possible and was told we were getting classic. Twice. Lashes were uneven and falling out in less than an hour. I don’t believe a full set was installed. An at home job would save you so much heartache and money. Couldn’t operate payment software or hardware. And while she was “tweaking” and babbling on about nothing, would spit in my face, pay more attention to the music on her phone and the vape in her hand rather than doing the actual job at hand. When asked if she would do a refund, was simply told “the work was done” and there would be no refund. So apparently she doesn’t stand behind her work, take pride in her work or care about her customers. Just in it for someone to talk at and some cash. Stay away at all costs. Tell your friends.
Amanda Lund
Feb 2026
I went to Heather for a brow tint and wax and had a terrible experience. I told her during the appointment that the wax was uneven, and instead of fixing it, she removed a large portion of one brow.
When I reached out the next day, she did not acknowledge the mistake and refused a refund, later offering only a partial refund for the wax. I then had to pay another provider to fix the damage. My skin is broken down from the poor wax job, and I’ve had to buy a serum to help regrow my brows.
The time and money spent correcting what should have been a simple service is wild. Her lack of professionalism is unacceptable. I strongly recommend choosing literally anyone else who will actually care about your face and your experience
Ides of March B
Nov 2025
I hate to give a bad review...but this was the worst brow wax/tint i have ever had. The photo is after the brow wax. The shape is terrible. The result is terrible. The technique was terrible. I was not happy with the initial result but didnt see how bad it was until I got somewhere with good lighting. It was not a relaxing experience and I just wanted to get out of there. I even gave a 40 tip bc Im stupid and I tip regardless. The result is terrible. Dont even get me started on the lash lift. Now i have to get it fixed.
erika r
Aug 2024
Great Service
Emma Leigh Smith
Oct 2023
In love with the lashes Heather did for me. Her personality is seriously the best and my experience was wonderful. Will absolutely be going back!
Courtney Brogla
Jul 2023
I make the drive from Marion to see Heather, I don't trust anyone else with my lashes. She is easy to communicate with and above all else, her skill is a work of art!
Rose Konvalinka
Jul 2023
Lash Out is amazing! Heather is great at her craft. My eyelashes always look fabulous! If you have any feedback or requests she hears you. But honestly she knows her stuff & I prefer her vision in shape, style, & length for my eyes. On top of all that, Heather is so professional and personable. I love our chats. I always look forward to my appointment. Some weeks her schedule is hard to get into so plan ahead to get your great set of lashes. But DO get them here!! Highly recommend.
Kylie Stambaugh
Jul 2023
The finest in the business, Heather consistently outperforms herself. She gets an outstanding recommendation by me?
Amanda Briggs
Jun 2023
Terrible service.
Georgeth Williams
Jun 2023
Very professional, it was my first time getting my eyelashes done and I love them.
andrew pratt
Worst experience ever. Work poorly done. Asked for the fullest set possible and was told we were getting classic. Twice. Lashes were uneven and falling out in less than an hour. I don’t believe a full set was installed. An at home job would save you so much heartache and money. Couldn’t operate payment software or hardware.
And while she was “tweaking” and babbling on about nothing, would spit in my face, pay more attention to the music on her phone and the vape in her hand rather than doing the actual job at hand.
When asked if she would do a refund, was simply told “the work was done” and there would be no refund. So apparently she doesn’t stand behind her work, take pride in her work or care about her customers. Just in it for someone to talk at and some cash.
Stay away at all costs. Tell your friends.
Amanda Lund
I went to Heather for a brow tint and wax and had a terrible experience. I told her during the appointment that the wax was uneven, and instead of fixing it, she removed a large portion of one brow.
When I reached out the next day, she did not acknowledge the mistake and refused a refund, later offering only a partial refund for the wax. I then had to pay another provider to fix the damage. My skin is broken down from the poor wax job, and I’ve had to buy a serum to help regrow my brows.
The time and money spent correcting what should have been a simple service is wild. Her lack of professionalism is unacceptable. I strongly recommend choosing literally anyone else who will actually care about your face and your experience
Ides of March B
I hate to give a bad review...but this was the worst brow wax/tint i have ever had. The photo is after the brow wax. The shape is terrible. The result is terrible. The technique was terrible. I was not happy with the initial result but didnt see how bad it was until I got somewhere with good lighting. It was not a relaxing experience and I just wanted to get out of there. I even gave a 40 tip bc Im stupid and I tip regardless. The result is terrible. Dont even get me started on the lash lift. Now i have to get it fixed.
erika r
Great Service
Emma Leigh Smith
In love with the lashes Heather did for me. Her personality is seriously the best and my experience was wonderful. Will absolutely be going back!
Courtney Brogla
I make the drive from Marion to see Heather, I don't trust anyone else with my lashes. She is easy to communicate with and above all else, her skill is a work of art!
Rose Konvalinka
Lash Out is amazing! Heather is great at her craft. My eyelashes always look fabulous! If you have any feedback or requests she hears you. But honestly she knows her stuff & I prefer her vision in shape, style, & length for my eyes. On top of all that, Heather is so professional and personable. I love our chats. I always look forward to my appointment. Some weeks her schedule is hard to get into so plan ahead to get your great set of lashes. But DO get them here!! Highly recommend.
Kylie Stambaugh
The finest in the business, Heather consistently outperforms herself. She gets an outstanding recommendation by me?
Amanda Briggs
Terrible service.
Georgeth Williams
Very professional, it was my first time getting my eyelashes done and I love them.