Reviews for Emerald Green Lawn Care
Write a reviewHours
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: ClosedSunday: Closed
Ratings
Google: 3.7/5 BBB: No RatingEmerald Green Lawn Care
Iowa City
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If there were zero stars, that's what would have been given. We were so screwed by this man. We had to remove 80% of what he put in and then tried to give us a bill for $55,000. No transparency in cost whatsoever. Stay away.
Don't waste your money! After derecho I contacted this company because they had done lawn care for me previously and I was desperate. After several months of making appointments with me and then not showing at scheduled times or simply being non-responsive, Jeff finally got a crew out to do the repairs. No lines were marked prior to beginning work, including my invisible dog fence (which was completely destroyed and will now cost me nearly $1k to replace). During this process Jeff made several comments when he would just drop by (no crew onsite) about hoping to "catch me in my swim suit" (I do not have a pool nor any reason to be lounging in my bathing suit during the work day). He also threw all old materials in to the ravine including an unsightly HUGE piece of cement with a bar sticking out of it. As the project was finally coming to an end in the fall Jeff said that the last of the pieces were in and he would be installing them by the end of the week. I foolishly paid him in full and have not seen him or his crew since. There are a few pieces left torn up (the patio outside my lower level exit), a strange configuration on the steps, a collapsing side wall and my invisible fence has still not been fixed, though he promised he would make it good. All-in-all he's absconded with more than $1500.
Does this place still exists? Since October 2021 I have called and left at least 10 voicemails asking for my refund. I originally spoke to the receptionist on 10/20 to cancel my service. I paid for 5 services and only received 2. She told me she would cancel my service and issue a refund. Then everything went dark. They won't answer my calls, won't return my calls and I still haven't received my refund. So frustrating, you try to stay local and then you get dumped on.