“My cat was attacked and they got him in and looked at right away. They are ALWAYS helpful and caring.“
“Great place that love your pets as much as you do! They have outstanding staff from the front of the house to the back! 2 cats and 1 dog and they do great with all of them! ❤️“
“Dr. Bright has helped our kitten immensely. After months of antibiotics, we were able to come up with a maintenance plan that supports our kitten’s needs.“
“The veterinarian here is very knowledgeable not only from the science but also from a career of experience. She is great with dogs and cats.“
“We appreciate the personal care that goes into Abby’s practice. She is kind and gentle with our little dogs and always willing to explain and discuss our care options. We enjoy our vet visits more now and so do our canine companions. I would refer a friend to Abby without a doubt.“
“Amazing place! I have both been to and worked for several vets in my life. And I felt like this was one was one of the best! Even though I was early, they got me in a room right away which helped my cat’s stress. The staff was very kind and patient with my angry cat. They took my concerns seriously and ran the price of diagnostics by me before continuing to make sure I was okay with it all. The vet (Dr. Dovenberg) was very knowledgeable and was great to explain in detail her findings. When she sent me home with meds, she first double checked any medication interactions that could be a problem with the medications my cat is currently on. I felt like that was an extra step that I don’t see done very often and I really appreciated it. My cat’s issue is on going and I plan to be coming back to this vet for his continued care. I trust them with my pet.“
“I unfortunately have had to be at here with 2 horses this year. Both ended in euthanasia which was absolutely heartbreaking in both situations. I wish I could remember the veterinarian's name who treated both my horses because I have nothing but kind things to say about her. She was extremely knowledgeable, confident, understanding, and so so kind. She very clearly explained the facts in both situations and supported my decision and really just gave me alot of comfort being up there alone having to make these horrible decisions. The times I have interacted with the front desk staff they have been very friendly as well and polite on the phone and in person. I won't go anywhere else for an emergency and honestly I think it is quite affordable given the level of care I received here.“
“I have brought my (almost) 8 year old dog here since I adopted her at around 4 months old. She was diagnosed with cancer recently and had surgery to remove the tumors. The staff was honest and transparent about pricing estimates and made sure I was aware of what my options were. They were compassionate and kind throughout the entire process. The surgery was successful and they were able to remove all of the cancer and my dog is back to her normal self. I can not thank the staff enough for all they’ve done for us throughout the years.“
“They were prompt and thorough. They were very good with our dog and explained everything very well.“
“I can't praise this hospital enough. We drove 3 hours to this facility when my dog lost use of his legs and needed emergency surgery. The entire team, from Kyrie at the front desk to the surgeon, Dr. Tsoi, and DeAnna in rehab, was welcoming and communicative. Post-surgery, Dr. Tsoi provided spent significant time explaining the surgery and ensuring I had no questions. DeAnna showed genuine compassion for my dog and passion for her job. It’s clear she loves what she does. If you’re in need of a top-tier facility with a compassionate team, I highly recommend the ISU Small Animal Hospital.“
“It was a wonderful experience from the moment I called up till I walked out the door. A staff member cheerfully answered the phone and kindly answered all of my questions and talked about prices with me so I could get a rough estimate. I was greeted warmly by the staff and the lobby was clean, organized, and welcoming. While I was filling out the new client paperwork, a tech patiently waited for me to complete the form instead of trying to move forward with the history; it was nice not to feel rushed.During the exam I was able to express my concerns and the doctor took time to explain his findings in a way easy to understand and let me know all of my options. I didn't feel pressured to make one decision over another and I felt like I had the power to decide and they were there to help carry out a plan that worked best for Jax and me.Everyone I came in contact with that day made me feel like Jax and I were more than just a 12:15 appointment; I was stressed and worried and the way they interacted with me helped decrease my anxiety and they took the time to make it a wonderful experience.Simply put: high quality care and high quality staff.“