ISU Small Animal Hospital is a top-tier facility with a compassionate team, highly recommended for those in need of excellent care for their pets. The hospital's staff, from the front desk to the surgeons, student vets, and rehab specialists, are welcoming, communicative, and dedicated to their work. They take the time to explain procedures and answer any questions, showing genuine compassion for the animals and their owners.
Even in difficult situations, such as terminal illness or emergency surgery, the hospital's team provides kind and caring support, making a challenging experience easier to cope with. They go above and beyond to provide updates and share their love for the animals, as demonstrated by the student vet who provided twice-daily phone updates and care for a RatTerrier with a bowel obstruction.
Many visitors feel fortunate to have a world-class facility like this in the community. They appreciate the honesty about costs and the high level of professionalism. The staff are described as caring, supportive, and genuinely compassionate, with some traveling two hours to trust their pets' care to this clinic. In urgent cases, such as a sick dog needing immediate care, the team is praised for their kindness, helpfulness, and organization, providing prompt vet services even when other clinics could not see the pet. Overall, ISU Small Animal Hospital is a highly recommended place for pet owners seeking excellent medical care and compassionate support for their pets.
