About Valvoline Instant Oil Change
Valvoline Instant Oil Change has been providing quick, easy, and trusted preventive vehicle maintenance services for nearly 40 years. The staff at their Clive location, often on the younger side, have demonstrated exceptional customer service. They went above and beyond to address and resolve a significant issue caused by another location, even involving a manager from a different branch to ensure the problem was fixed. Customers appreciate the honesty and willingness of the staff to own up to mistakes and provide immediate solutions, such as a free oil change when a previous technician did not tighten a filter properly. The Valvoline team works efficiently like a "well-oiled machine," and they are also praised for their accommodating nature, even towards customers' pets. Customers often mention how friendly and professional the staff is, with quick service that allows them to drive right in and get back on the road in less than 15 minutes. The team clearly explains each step, checks all fluids, and tops off a few things at no extra cost, making the experience both fast and thorough. With a consistent record of positive experiences, Valvoline Instant Oil Change in Clive remains a trusted choice for vehicle maintenance.
Quick and easy! The guys that helped me were nice and friendly. They didn’t try to up-charge me on a million things and weren’t pushy. Recommend coming here if you need a quick oil change.
Top notch service! I was in and out in 13 minutes! Great group!! Jensen explained recommended services, but didn’t make me feel obligated. 10/10 highly recommend this location in Waukee!!
Samuel helped us out today and did a great job providing excellent customer service! He was professional, friendly, and had a great sense of humor, which made our experience even more enjoyable. It’s always nice to have someone who can provide great service while also making you feel welcome. Thank you, Samuel!