Reviews for Valvoline Instant Oil Change
Write a reviewFrom Valvoline Instant Oil Change
Hours
Monday: 8AM - 7PM
Tuesday: 8AM - 7PM
Wednesday: 8AM - 7PM
Thursday: 8AM - 7PM
Friday: 8AM - 7PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.2/5Valvoline Instant Oil Change
2195 NW 156th St, Clive
Directions Call Website Suggest an Edit
The staff here, all on the younger end, went above and beyond to fix another location's super-duper screw up. They even got a manager from a location on Grand to help. This other location had messed up to the degree that extra parts had to be purchased and picked up from a dealership. It took some extra time, but their attention to detail and willingness to listen to the customer saved me literally thousands of dollars. So, thanks and it was really cool to see people newer to the workforce do their due diligence and take ownership. Will come back to this location only, oh yeah and at Grand because of that manager.
I came in this afternoon to get my oil level looked at due to getting an engine oil low notification with no need for an oil change due to my current mileage. The gentleman that took care of me was so kind. He stated the last time I came in the tech didn’t tighten my filter all the way and it was an issue that was caused by them. I appreciated the honestly and really appreciated that they gave me an oil change for free and double checked everything was good. I’ve never had a negative experience at this business and for them to own up to a mistake and fix it immediately shows these employees are great! I wish I could remember the technicians name. Thank you!
Absolutely loved my experience at Vavoline this morning on October 3rd! The team on deck at 9:30am was super friendly and inviting. They got my tires rotated and oil changed in no time, working like a well-oiled machine—pun intended!What really stood out to me was how accommodating they were of my two pups. We were all allowed to hang out in the lobby, and one of the workers even stopped by to say hi to them. If my dogs could give a "paws-up," they totally would!5 stars all the way, and I'll definitely be back. Keep up the great work, Vavoline team!