About MercyOne Clive Urgent Care
MercyOne Clive Urgent Care offers convenient walk-in appointments every day of the week. Patients can schedule visits online or by phone, with online scheduling available for returning patients. New patients are encouraged to call or visit the clinic directly. The staff is often praised for being friendly, especially one provider noted for her kindness. Patients generally experience quick check-in and minimal wait times, usually under an hour. Some reviews mention occasional delays at the front desk when fewer staff are available. The team is professional and efficient, making it a reliable place for minor medical issues. The clinic also provides helpful suggestions and prescriptions sent to pharmacies promptly. While this location does not have x-ray services, some other MercyOne urgent care centers do, which can be helpful to know. Overall, many patients appreciate the option for online appointment scheduling and the caring staff that makes visiting easier, especially when needing care quickly. For severe COVID-19 symptoms, patients are advised to call 911 or visit emergency care instead of telehealth.
Overall, our visit here wasn’t bad. We were seen in about an hour, and once we were brought back, we went straight to a room. There was one nurse and one receptionist working, and after about 15–20 minutes the PA came in. They were friendly, professional, and clear in explaining that we needed to go to the emergency room because this facility didn’t have the equipment needed for our situation.
The staff was kind and the building was clean, so no complaints there. I just wish the facility had more of the proper equipment on-site so patients wouldn’t have to be redirected elsewhere after waiting.
After struggling to breathe for two straight weeks and having gone to 3 different doctors I FINALLY got help here at MercyOne! I have a lung infection and could not get anyone at the er, unity point urgent care, or my pcp to help me! The nurse practitioner I saw at Mercy One prescribed me the steroids and antibiotics I needed to treat my lung infection, and I am already breathing much better! The nurse was also very empathetic and supportive of me when I was nervous to receive the steroid shot. I had a much better experience here than anywhere else!
We had a good experience. The medical assistant was extremely knowledgeable and polite. The receptionist was OK. The doctor was fine. We were fortunate to be seen quickly on this Wednesday night at 6:45 PM.
Monday 7AM - 7PM
Tuesday 7AM - 7PM
Wednesday 7AM - 7PM
Thursday 7AM - 7PM
Friday 7AM - 7PM
Saturday 8AM - 4PM
Sunday 8AM - 4PM
1601 Northwest 114th Street Suite 255, Clive, IA 50325
