About The Prull Group, Inc.
The Prull Group, Inc. provides excellent service, replacing units and repairing furnaces in a timely manner. Their technicians deliver top-notch service, ensuring fair and honest treatment. Clients express gratitude for their professionalism and reliability. Recently, customers have praised The Prull Group for their quick response times and knowledgeable staff. One customer experienced a problem with their rooftop unit during a hot summer and received help within an hour. The HVAC technician quickly identified the issue and obtained the necessary replacement part, restoring service efficiently. Another customer highlighted how Prull went above and beyond by advocating for them to secure parts for a new air conditioner, demonstrating their commitment to customer satisfaction. Overall, The Prull Group is highly recommended for HVAC services, with a reputation for great customer service and reasonable rates.
We were getting estimates to replace the 35yo system in the mobile home. Prull responded within 36 hrs sending Nick to evaluate. Nick answered all the questions we had. Received the estimate very quickly (compared to the 2 others I checked). Accepted the bid, scheduled within a week, work was done in about 9hrs. Nick and Payton were great, friendly, answered install questions, considerate, mindful of the property, prepared with products.
The Prull Group is the BEST! Strongly recommend. We had an issue with our rooftop unit in the hot summer and I own a chiropractic business. The clinic was getting hotter every minute. Called the Prull Group and talked to Jamie(owner) and he had someone out to our office within an hour. The HVAC technician was very knowledgeable and friendly. He figured out the issue quickly ran across town and got the replacement part and had us up and running in under an hour. I won't call anybody but these guys. Don't look any further these are the people you want to call to work on your HVAC system. Thank you so much!
We called Prull to take over a repair on our new air conditioner that Hannah could no longer service and they did a fantastic job. I would highly recommend.
I want to add an additional comment letting consumers know that Prull went above and beyond advocating for us by keeping after Trane to make good on getting the parts we needed to get our unit running properly and then followed up after to check in again. Highly recommend!