About House of Carpets Complete Flooring Center
House of Carpets Complete Flooring Center is a specialty flooring store celebrated for its competitive pricing, professional advice, and quality products. Customers consistently praise the store's efficient service, with installations completed on schedule by friendly and skilled installers. Shoppers appreciate the helpful guidance provided by the sales team without any pressure. First-time customers have found great value in the customer service, as seen in kitchen remodels where staff like Amber offer creative ideas and packages. After six months with new carpet, many customers express their love for it and commend the expertise and professionalism of the team, including individuals like Tom. The entire process, from decision-making to installation, is described as pleasant and legitimate, with reasonable costs and personalized attention. The store offers a wide range of options for both home and office needs, ensuring a fulfilling shopping experience.
I left a Google review. read that. Poor communication. Poor customer service. Poor workmanship. Tried to charge over 800 dollars over quoted price. Not one of the several people I spoke with apologized. installer hag my furnace cranked to OVER 90 DEGREES! Blind was broke. Glue on the floor. They tried to leave the job without putting my kitchen door on. I paid to have linoleum removed and they did not. baseboard does not match the rest of the kitchen. baseboards are peeling off. wood flooring showing in laundry room kitchen tile is cracked. Door is sratching new tile. Installation was delayed over a month. Quote was late as Amber had email wrong. Just a low class shoddy operation.
Offered great recommendations of floor coverings at a very competitive price.
Great work, nice selection, friendly and attentive staff