About Eastern Iowa Health Center - Family Medicine | Behavioral Health
Eastern Iowa Health Center Family Medicine | Pediatrics | Behavioral Health is a dedicated healthcare provider focused on the health and well-being of families. The center offers a patient-focused approach with a team that has the knowledge and experience necessary to provide comprehensive care. Patients appreciate the convenience of same-day appointments for urgent health needs and extended hours for accessibility. Many reviews highlight the professionalism and caring nature of the staff, including specific mentions of a dental hygienist and medical professionals who build strong relationships with patients. Reviewers express gratitude for the personalized care and support they receive, noting that the team genuinely cares about their well-being and works collaboratively to address health concerns. Overall, the center is praised for providing exceptional care and fostering a trusting environment for patients.
This used to be a great place. I swear it's run like a man owns and run it now.
The automated answering sucks. Almost 20 minutes to get a live person because I keep hanging up and calling back since the AI clearly can't understand. The person who is on call during lunch and after hours needs something else to do because answering the phone and being polite is your job.
Appointments are canceled frequently the day before or day of and the patient is blamed for it. Why would I cancel an appointment I waited MONTHS for?
Sometimes you can hear staff conversations and they are talking about each other, patients, or both. I can see why the turnover rate...read full review
Mary Boska is fabulous. I was referred here by a friend, who is a patient of hers. I couldn't be more pleased by the care I receive. She is very through and I feel she truly cares about my well being. She is definitely an asset to this clinic.
I see Gretchen at this location, she is truly remarkable. Very understanding, patient, and caring. Nurse Lisa at this location is also very kind and reassuring. It can be hard to find someone who listens in healthcare and they provide so much hope!