Benjamin Franklin Plumbing of Eastern Iowa

Apr 2022

Hunter and his co-worker came out to unclog a drain pipe that was in the wall. They said they could not get the feed around a corner in the pipe, so they would have to cut a hole in the wall and cut the pipe off and then proceed. They cut it off and showed us the inside of it. The pipe was completely clogged except for a hole the size of a pencil. They installed new piping and cleaned up. Hunter and his co-worker were friendly and professional and did a fantastic job considering the tight space they had to work in, but the price ($1750) I think was a little overboard.

Mar 2024

Customer service top notch. Cory gets 5 ot of 5 stars. Unfortunately Cory was redoing work another one of his associates didn't do properly 6 years ago. At the time i was unaware but Cory did it correctly only wish Ben Franklin office could of priced job better since only reason it was needed was because of one of their guys previously. I understand it didn't fail right away but a better price would of gone along way. I will spare you all the pictures but long story short orginal job flange was cut where it shouldn't have and caused seal to bad. But other than that great.

Mar 2024

He was very knowledgeable and worked hard to ensure the problem was fixed. He also provided us different options and price points before doing the work, and updates along the way of progress. We called on a Sunday, same price as during the week. 10/10 would recommend.