Reviews for Direct Appliance

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  • July 2025

    We recently bought a clothes dryer from Direct Appliance. We stopped at several appliance stores looking for the best deal. Direct Appliance not only had the best deal, they also have the best customer service! The sales people and the delivery / installation guys were very professional & knowledgable. I would highly recommend!

  • March 2026

    We rolled in towards the end of the day looking for a new washer! Isaiah (hopefully that’s right,not ? on that). He was very knowledgeable and super nice. Straight to business and was really direct and very kind. Such a good experience. We bought a new GE washer with delivery, hauling our old one, and set up. Thanks guys and keep it up! Will gladly spend my money there in the future! Thanks Isaiah!

  • January 2026

    I bought a GE refrigerator and extended warranty over a year ago. I was so impressed with the service and the knowledge of the different brands. There was no pressure to buy. Just recently my freezer thawed out and I called them. A super repair man came in short order. It was my fault that the freezer thawed, a package of meat had dropped behind a basket causing the door to not close properly. My warranty covered the call. From now on no more shopping around for appliances. I will go to Direct Appliances from now on!

  • Direct Appliance

    5424 University Ave, Cedar Falls

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