About TMI - Total Maintenance, Inc. Heating, Air Conditioning, Plumbing
Total Maintenance, Inc. offers fast and friendly service, with courteous technicians who explain their work and answer questions. They provide efficient repairs, guarantee their work, and ensure the job is done right, often having necessary parts stocked on their trucks. The technicians are very respectful and efficient, and they kindly offer several pointers on how to maintain appliances. Recently, technicians like Francisco have been praised for their thoroughness, showing customers pictures of components and readings after performing maintenance. Customers appreciate that technicians arrive on time and complete checks efficiently while being friendly and polite. For instance, a plumbing inspection performed by Tim was noted for its thoroughness, with helpful information provided. Customers consistently express satisfaction, noting that technicians like Mark can quickly resolve issues, ensuring that things are running smoothly again. Overall, everyone from TMI is kind, helpful, and very thoughtful, contributing to a positive experience.
Once again, TMI to the rescue! I had a shower issue with the faucet handle. It wouldn't turn off! A valve or something was stripped or worn out inside. I tried to stop it, not fix it, but made things worse! Lol. Called TMI .....was told a tech would be out between 10-noon....10 mins later, I got a message that Justin Roberts is on the way! Justin showed up with a handshake and a smile and we had a good laugh! He was in and out in about 20 mins. Paid the service call fee and all was good! THANKS JUSTIN and TMI! 100% Quality customer service!
Francisco was super knowledgeable and kind. Always good service here. Thank you!
Josh did a great and thorough job. It was a pleasure having him work in my home.