Walmart Vision & Glasses

Oct 2023

Made an appt a week ago on the 12th for today, the 18th, and they could not find my appt. When trying to rebook, they said they could not look me up by history with them.Also, when trying to figure out if I did make an appt last week, they tried to suggest Altoona, (which I have never been to) but they disreguarded me and went ahead and placed a phone call to Altoona walmart Vision, to just confirm... and the person there said i didnt have an appt with them.

Apr 2023

If I could give them ZERO stars I would. Dr Baily has been an eye Dr. For many many years. I was trying to get RGP lenses. I had two pairs of contacts made. I couldn't see through either pair. I went to vision 4 less. The Dr. did my eye exam and told me how could that Dr. Who has worked 30+ years Prescribe these lenses to you. The lenses Dr. Baily prescribed were to steep for my eyes.

Apr 2022

Today I called in to verify my prescription, I requested it to be extendedfrom my last visit. Upon calling I was told that the extension was not placed. I Informed the rep that the doctor said he would be extending it for me at that time.. The vison center manager would not let me as the client speak to the doctor himself to explain the honest mistake.All other staff members were pleasant at the time of visit, And for the Dr. However, I am very disappointed from the customer service I received today from the Vison Center's Manager Tammy, also the fact the Dr. did not honor what I requested from last visit, and with any of my concerns of my prescription or vision. Pleasant...read full review