Rot-O-Rooter Home Repairs LLC

Apr 2020

Our toilet was leaking at the base (where the toilet and the floor meet) and the first plumber I called, (not roto-rooter) diagnosed the problem (blockage in pipe that leads to the sewer) but that plumber did not have a machine/tools large enough to unclog the blockage. That plumber referred us to Roto-Rooter. I called and got a same day appointment. Jeff (tech 6609) came out and had all the right tools to fix the problem. He had great customer service and explained what the problem was and what he did to fix the problem. Biggest lesson learned, yes plumbers can be pricy but go with a company that can get the job done the first time around. It will save you $ in the long...read full review

Mar 2020

My toilets making the overflow valve back up. I called to have that fixed and they did a very nice job. While the technician was here I had him replace two toilets that were on their last leg. I didn't even know this company Installed new toilets.They were very efficient and professional and did a nice job overall. I would highly recommend working with their their technician, 6609, Jeff, Plus he was very nice.

Mar 2020

I noticed wednesday that I had a leak going on somewhere in my bedroom bathroom. I called my home warranty first to see if they could send help. I was told a tech would call me back in 1-2 days. By thursday I had a puddle in my room and no one was responding to my calls. After calling a number of plumbers, all said something similar to the fact that it sounded like I had a leak in the slab and a someone needed to be sent out to detect the leak. Roto Rooter concord was the first one to give me an appointment for the next day soon after I had called. Friday came along and the Jeff (#6609) comes in and literally saves the day. He was courteous, knowledgable and on time....read full review