About PUREBEAUTY at Macy's (Kukui Grove)
Reviews for PUREBEAUTY at Macy's (Kukui Grove)
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price range: average wheelchair accessible accepts credit cards private lot parking bike parking
PUREBEAUTY at Macy's (Kukui Grove) offers a range of beauty services, particularly specializing in cosmetics and hair care. Customers have praised the exceptional customer service provided by employees like Denese, who consistently go above and beyond to assist clients. The Clinique counter receives high acclaim for its talented makeup artists, particularly Laura, who is skilled in creating natural-looking makeup applications. Customers have also appreciated the helpfulness and expertise of Norma, who ensures smooth scheduling and addresses client needs promptly. The Clinique counter offers makeup application services free of charge with the option to purchase products afterward. They also provide samples and highlight special promotions. Customers have found the products to be of high quality, including moisturizers, lip glosses, and mascaras. In addition to cosmetics, PUREBEAUTY offers hair care services, with Lisa Michelle being highly recommended for her exceptional hair highlighting skills. She is praised for her ability to bring hair to life and consistently receives positive feedback from clients.
I wanted to express my appreciation for an employee Denese. She has wonderful customer service skills and I hope she is recognized from this post. She really goes above and beyond for her customers. Thank you
This review is for Cosmetics. Norma and Laura at the Clinique counter are Angels!! My husband and I were on Kauai for our Babymoon and getting ready for our maternity photos. The makeup artist I booked cancelled right before she was supposed to arrive at our room because her son was sick and tested positive for COVID :( Being pregnant I was grateful for her honesty but it left me in a pickle because I'm not good at doing makeup and really wanted it professionally done for the photos. Enter Norma and Laura! Norma promptly answered the phone when I called in a panic and double checked that Laura could do my full makeup while she was at lunch (because I needed to scheudle an appt for 45 mins from the time I called and she was going to be on lunch at that time). She told me there is no fee for makeup application and I could just purchase any products that I like after. Incredible!! I arrived to the Clinique counter 45 mins later. Norma and Laura were both there and had face masks on (thank you for being safe and respectful!) Norma handed me over to Laura and then went on lunch. I quickly explained the situation to Laura, showed her my inspo photo and she quickly got to work picking out products and doing my application. Wow is she talented!! She shared that she had only been working there a few weeks but you would never know based on how my makeup looked when she was done with me. She listened to me super well, I said I wanted a "natural" look and that is exactly what she did. I've found that sometimes even when you tell makeup artists that they still struggle and use so much makeup and I don't feel like my face looks like 'me' and my face feels cakey, like a have a mask on. Not Laura, she is a true pro! She invited my husband to sit across from me and worked quickly to transform me into a look that made me feel confident and comfortable going into our maternity shoot. I don't like using the tester products on my lips so I bought the lip gloss. It's a beautiful neutral shade that is moisturizing and not sticky. I also loved the mascara Laura chose for me, which is appropriately name High Impact. I noticed that it was included in a special promotion box that had multiple full size products, including the mascara, for only $35 (~$11 more than the mascara alone). Laura even hooked me up with a couple samples! I could not be happier with the customer service, makeup application and products offered at this Clinique counter!
Lisa Michelle is The Bomb!!! She’s now my Regular Beautician and she always makes my hair come to life. She is A+++++ and honestly worth more than 5⭐️. I won’t go to anyone except Lisa Michelle.Services: Hair highlighting