Royal Realty

Name: Royal Realty
Address: 1088 Bishop Street Apt 1004, Honolulu, Hawaii, 96813, US
Telephone: (808) 780-2975
Rating: 4.2

4.2 65 reviews

Real Estate Agency

1088 Bishop Street Apt 1004, Honolulu, HI 96813

(808) 780-2975

Overall rating

4.2

out of 5

65 reviews

5 star 69%

4 star 6%

3 star 2%

2 star 4%

1 star 19%

About Royal Realty

Royal Realty is a full-service real estate company that offers a wide range of property management services, as well as representation for both buyers and sellers. The company is known for its prompt and responsive customer service, with clients praising the quick turnaround time for addressing their concerns, often within a day or even a couple of hours.

While some clients may find one of the property managers, Jennifer, to be a bit abrasive in her communication style, she is also recognized for her dedication and efforts in managing multiple properties simultaneously. The broker in charge, Jacqueline, is described as having a strong personality, but she is also praised for her patience, kindness, and compassion in handling client issues.

Clients have highlighted Royal Realty's expertise in legal matters related to real estate transactions, as well as the company's attention to detail and willingness to go above and beyond to ensure client satisfaction. Several clients have expressed their high recommendation for the company and their positive experiences working with the team, particularly Jacqueline.

Reviews

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Apr 2026

5.0

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that experienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself.… read full review

Oct 2025

5.0

Jennifer Peele at Royal Realty was absolutely amazing in helping me sell my condo in Aiea. Even in a slow market, she got the job done. Jennifer was always responsive and kept me informed every step of the way. Since I was out of state, she took care of all the details and made the entire process smooth and stress-free. I couldn’t have asked for a better agent to handle my sale—highly recommend her and Royal Realty!

Sep 2025

5.0

Arlene from Royal Realty is so great! She was friendly and helpful, & very knowledgeable. We had a positive experience and Arlene’s communication was on point. Thank you for all your help Arlene!

All 52 reviews