About Rescue One Restoration
Rescue One Restoration is a highly regarded restoration service company based in Honolulu, Hawaii, with over 30 years of experience. They offer a wide range of services including flood and water extraction, water damage repair, fire damage restoration, mold removal, and reconstruction. The company is licensed, bonded, and insured, ensuring customers feel secure during the restoration process. They provide 24/7 emergency services, making them a reliable choice for urgent situations. Customers speak highly of the staff at Rescue One, particularly praising their professionalism and thoroughness. One reviewer described their experience with the company after a flooding incident in their condo, detailing how the project manager, Dan, quickly set up dehumidifiers and explained the entire process. This attention to detail helped alleviate the customer's anxiety during a stressful time. The reviewer appreciated Dan's willingness to answer all their questions and provide realistic advice, which ultimately led them to stay home to manage the situation effectively. The team, which included members like Landon, Greg, Alfred, and Hemi, was noted for their respectful and supportive approach. They allowed the customer to be involved in the restoration process, helping them to feel more at ease despite the extensive damage to their home. The team's dedication to ensuring the customer's safety, particularly with regard to health concerns during the reconstruction, was also highlighted. Another reviewer shared a positive experience with Rescue One after a leak in their building. They praised the prompt response time, noting that a team member was able to assess the situation the very next morning after their call. The professionalism and humor of the staff were appreciated, making a challenging situation more bearable. Overall, Rescue One Restoration is recognized for its commitment to customer service, expertise in handling restoration challenges, and the ability to make clients feel supported during difficult times. They are recommended for anyone in need of restoration services, ensuring homes are restored to their pre-damage condition while providing peace of mind to homeowners.
Paul and his team were professional, communicated well, worked with other contractors under strict time constraints. They were helpful & efficient in both the assessment and repair of damage. Highly recommend.
Highly recommend rescue one for water leaks and general restoration. I had the unfortunate experience a behind the wall accident resulting in mold and water damage. Paul and his crew assess the damage and gave accurate estimates of Total Restoration. Crew was very professional and handle everything efficiently and timely.
Rescue One did an outstanding job with mitigation and repairs due to a water leak from a bad water heater. The damage was cleaned out and the repairs were professionally done. Dan the site lead made sure everything was taken care of and completed over the weekend. They did an amazing job!