Gigaisland LLC is known for its friendly and knowledgeable team, led by Laine, who has a contagious positive energy and a genuine passion for tech and service. Their helpdesk representatives are responsive, knowledgeable, and approachable, making customers feel valued. The team at Gigaisland has demonstrated professionalism, thoroughness, and transparency in assisting a practice with security needs, from assessment to implementation and ongoing support. They are proactive in addressing suspicious activity, making them a reliable choice for IT support.
It may be unusual to write a review for a firm I ultimately didn’t engage, but I feel compelled to write this one. Laine made an extraordinary impression on me. I called him in a moment of crisis while searching for cybersecurity support. After a brief conversation, and before even broaching the topic of fees, he provided helpful guidance and a great deal of reassurance.
Among service providers, Laine is a breath of fresh air. He is relationship-driven and has the heart of an educator. Although I ultimately chose a different path for my firm, I am genuinely grateful for the help he gave me and would welcome a future opportunity to work with him.
Jul 2026
5.0★★★★★
These guys are the best. Any issues with my computer I throw at them get resolved in a reasonable amount of time with a friendly can do attitude and patience as they walk me through an area way outside of my comfort zone. Gigaisland is on my speed dial!
Jun 2026
5.0★★★★★
Gigaisland listens to your needs and responds accordingly. They do so with professionalism and a genuine friendliness that is often hard to come by in today's service environment.
