About Crystal Nail Salon
Reviews for Crystal Nail Salon
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price range: average walk-ins welcome wheelchair accessible accepts credit cards accepts apple pay free wi-fi asian-owned women-owned bike parking
Crystal Nail Salon in Waikiki offers a range of nail services, including pedicures and acrylics. While the salon is welcoming and accepts walk-ins, some clients have expressed concerns about hygiene practices. The pedicure experience has been described as "mid" with messy paint application and an extra charge for a plastic liner. However, other customers have praised the salon's efficiency, particularly in correcting poorly applied acrylics. The salon is also noted for its clean atmosphere, friendly staff, comfortable massage chairs, and reasonable prices.
I had a very mid experience here for a pedicure. They accepted me as a walk in which was nice, and the staff was also welcoming. The salon does have some health safety concerns though. I was thrown off that they didn't automatically line the foot tub with the plastic, and I was actually charged for it. The exfoliating gloves, exfoliating sponge, and heel scraper seemed to be shared among all clients which I found kind of gross. The actual pedicure itself was also not impressive. The paint went out of the lines and my lady spent more time cleaning it up than actually doing it. The finished product still has messy lines. To top it off, this was one of the most expensive pedicures I've ever gotten, and I'm from SF Bay Area. I don't think the service or the result is worth the price. The cheapest option for a pedicure that they offered me was $45, then adding in the tax and plastic liner came out to $49. Needless to say I'll try and find a better place in Waikiki
Upcharges galore! Need existing polish taken off? That's an extra $10 for toes and $10 for fingers. Want gel? That's an extra $25 each, too! Total to check out was 4x-5x what I normally pay and my heals were still very rough/dry like sandpaper. If you don't use cash, that's another upcharge. "Deluxe" pedicure which includes 15 min massage should be $60, but by the time you pay for polish removal ($10) and gel ($25) you're at $95 plus tax and tip. Massage chair is very old and not comfortable...Left my back feeling tender to touch (like I had a sunburn under the skin). Skin on legs and feet still looked and felt extremely dry (see photo). Fill in is $35 plus another $35 in up charges so $70 plus tax and tip for basic, one color service. They did fit me in quickly and did both toes and fingers at the same time. Location and hours were convenient to where I was staying. There are other places recommended to me by locals in the Al Moana Mall about a mile away. Perhaps this location takes advantage of tourists?
I came in to this shop for the first time with nails that looked really rough. The acrylics I had gotten back home were way too thick, horribly crooked, and not an easy job to fix it. The manager had me out the door with these new fixed up nails within an hour! I am so pleased with how quickly and efficiently they were able to fix these for me.