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When we went to pick up the ashes of my husband, and transferred the ashes from the temporary Urn to my own Urn.
The gentleman Jeff, took us in the back in a beautiful, peaceful room, with my Urn on the table surrounded by a lei.
It was so beautiful. He talked a little explaining things, and he was so wonderful, so caring, so compassionate so everything. Absolutely he was able to get me in a peaceful state. He was wonderful.
More then we expected.
So please so very please.
We cannot thank Borthwick Mortuary enough for the care and compassion they showed our family during such a difficult time.
A special thank you to Marilou Padilla, who went above and beyond with her communication and support. She was consistently responsive, patient, and incredibly kind throughout the entire process. She also ensured that my father received his military honors, which meant so much to our family. Her guidance made everything much easier to navigate, and we are especially grateful for the discount she and Merci Soriano extended to us—it truly helped ease the financial burden of our funeral expenses.
We are also deeply... read full review
I appreciated how patient and thoughtful the staff were. Especially for someone not familiar with handling death arrangements, it's already overwhelming. Borthwick is an excellent place to consider if the unmentionable does happen, they will 100% take care of you!