Be aware of your surroundings while parked in the East Hawaii Health Clinic parking lot. I was waiting for my mom, when a creepy adult male came out of his car and tried getting my attention by talking to me. I ignored him, so he stood by my car and waited for any kind of response. This just irritated me more and agitated my dog. So, I went to talk to security about him. By the time I left my car to talk to security, he got back into his car. Hopefully, security can take care of people loitering and harrassing people around the clinic parking lot.
Debbie Young
Mar 2024
No follow up at all. Rude on phone calls.
Catherine Kane-Paulo
Jul 2023
New call service to make appointments. The lady I got on the phone should absolutely not be working at a call center and maybe should think about a job where she has no human contact at all. I called a different number and got transferred around until I got someone at the actual office. It should not be this hard to contact your doctor. If you can find a different primary care I would recommend taking any other office (besides maybe bay clinic- Hawaii island community health, they’re just as bad).
Zeiyleigh Cortez
Jun 2023
I want to cancel my appointment tomorrow morning
R B
Apr 2023
Rude un-friendly check in, long wait for only a few patients. They seem understaffed and demoralized.
Hawk Heresiarch
Jan 2023
It is impossible to reach them. They don't return phone calls they don't return website messages. I had to literally drive down to the office to get a response about my prescriptions.
Penney Mendez
Dec 2022
Every time I've ever gone I have had always the best care. My doctor Christine Chan is wonderful. Very attentive to my needs. As well as the nurses they're awesome. And the receptionists are all nice to as well. Very helpful I recommend this place for everyone. I have been a patient for 5 years now.
Michael Mulholland
Dec 2022
The problem with this clinic is mostly its desperation to get student healthcare providers some training. This is not a patient oriented healthcare facility it is a student oriented healthcare facility. Obviously, it drastically needs renovation, but fixing the haggard buildings will not fix the integrity of the clinic toward their patients. I would only go here if I were without any other options (Bay clinic and unlicensed practices are NOT options). While the students will be kind, they have absolutely no idea what they are doing; and unfortunately, your health is what needs to matter when you visit a doctor, not his learning. This clinic preys on patient ignorance in order to accomplish its objective. Shame on the the leadership for its judgement and tact. You do not lie to people.
Johannah schalk
Nov 2022
They don't answer the phones leave message they don't call back.
L P.
Be aware of your surroundings while parked in the East Hawaii Health Clinic parking lot. I was waiting for my mom, when a creepy adult male came out of his car and tried getting my attention by talking to me. I ignored him, so he stood by my car and waited for any kind of response. This just irritated me more and agitated my dog. So, I went to talk to security about him. By the time I left my car to talk to security, he got back into his car. Hopefully, security can take care of people loitering and harrassing people around the clinic parking lot.
Debbie Young
No follow up at all. Rude on phone calls.
Catherine Kane-Paulo
New call service to make appointments. The lady I got on the phone should absolutely not be working at a call center and maybe should think about a job where she has no human contact at all. I called a different number and got transferred around until I got someone at the actual office. It should not be this hard to contact your doctor. If you can find a different primary care I would recommend taking any other office (besides maybe bay clinic- Hawaii island community health, they’re just as bad).
Zeiyleigh Cortez
I want to cancel my appointment tomorrow morning
R B
Rude un-friendly check in, long wait for only a few patients. They seem understaffed and demoralized.
Hawk Heresiarch
It is impossible to reach them. They don't return phone calls they don't return website messages. I had to literally drive down to the office to get a response about my prescriptions.
Penney Mendez
Every time I've ever gone I have had always the best care. My doctor Christine Chan is wonderful. Very attentive to my needs. As well as the nurses they're awesome. And the receptionists are all nice to as well. Very helpful I recommend this place for everyone. I have been a patient for 5 years now.
Michael Mulholland
The problem with this clinic is mostly its desperation to get student healthcare providers some training. This is not a patient oriented healthcare facility it is a student oriented healthcare facility. Obviously, it drastically needs renovation, but fixing the haggard buildings will not fix the integrity of the clinic toward their patients. I would only go here if I were without any other options (Bay clinic and unlicensed practices are NOT options). While the students will be kind, they have absolutely no idea what they are doing; and unfortunately, your health is what needs to matter when you visit a doctor, not his learning. This clinic preys on patient ignorance in order to accomplish its objective. Shame on the the leadership for its judgement and tact. You do not lie to people.
Johannah schalk
They don't answer the phones leave message they don't call back.
Shin Ngo
I don't have any words to describe!!?