New call service to make appointments. The lady I got on the phone should absolutely not be working at a call center and maybe should think about a job where she has no human contact at all. I called a different number and got transferred around until I got someone at the actual office. It should not be this hard to contact your doctor. If you can find a different primary care I would recommend taking any other office (besides maybe bay clinic- Hawaii island community health, they’re just as bad).
It is impossible to reach them. They don't return phone calls they don't return website messages. I had to literally drive down to the office to get a response about my prescriptions.
Every time I've ever gone I have had always the best care. My doctor Christine Chan is wonderful. Very attentive to my needs. As well as the nurses they're awesome. And the receptionists are all nice to as well. Very helpful I recommend this place for everyone. I have been a patient for 5 years now.
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday Closed
Sunday Closed
1190 Waianuenue Avenue First Floor, Hilo, HI 96720
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